Disputing collection accounts just became slighlty easier in Virginia.

Edrie Pfeiffer
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Edrie Pfeiffer, Bankruptcy & Divorce Attorney

In a win for consumers, the Fourth Circuit Court of Appeals recently decided that a collection agency cannot require that any dispute over the validity of a debt be submitted in writing. The case starteed when a couple in North Carolina received notices from a collection agency, ACS, regarding a medical debt. The collection notices only allowed the Clarks to dispute the validity of the debts in writing.

The Clarks sued ACS on behalf of themselves and all others similarly situated, for ACS’s illegal attempt to collect a debt, since the collection notice ACS sent was illegal under the Fair Debt Collection Practices Act (“FDCPA”). Initially, the District Court dismissed the Clarks’ claim relying on ACS’s argued that the FDCPA expressly contained a provision that required written disputes, but did not expressly allow an oral dispute.

The case was appealed to the Fourth Circuit. This was the first case of its kind in the Fourth Circuit. However, other Circuits had decided this issue. The Third Circuit held that FDCPA only allowed for disputes submitted in writing, while the Second and Ninth Circuits held that oral disputes were inherently drafted into the statute. Ultimately, the Fourth Circuit agreed with the Second and Ninth Circuits when it found that oral disputes were allowed by the statute.

This allows individuals more flexibility when attempting to deal with collection notices that make it difficult to dispute the claimed debt. However, it is only a temporary victory as most collection agencies will simply revise their policies and continue to try to force individuals to pay when they don't have the ability to do so.

If you are facing increasing pressure from collection agencies over debts, it may be time to file a Chapter 7 bankruptcy. A Chapter 7 Bankruptcy can give you complete relief from collection agencies and most other creditors. If you are ready to become debt free, contact Hampton Roads Legal Services at 757-320-2010 to schedule a free consultation on how bankruptcy can provide you true debt relief.

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