Here's What Virginia Beach Clients Are Saying About Us

We are proud of the services we provide and our hard work shows in glowing testimonials from our clients!

96% of clients surveyed reported that we met or exceeded their expectations.

What did you like about your experience with our firm?

  • My experience was very professional and handled with great care. - Jessica
  • I appreciate and am very grateful for what you guys have done!  -D.G.
  • Ignoring your problems won't make them go away - HRLS will handle your concerns. - Anonymous 
  • Y'all are great!  I was referred to you from several people, and everyone at HRLS made everything easy to understand and painless.  -D. Lynch
  • The Hampton Roads Legal Services team are wonderful people to work with and very honest.  I am very happy.  I'm starting to get back on my feet again - thank you!! 
  • Every employee I encountered was extremely kind and very knowledgeable.
  • Colleen Consolvo was always available to answer my questions.  I really appreciate your efforts!  -Elizabeth
  • You are the best at what you do!  -Walter
  • The expertise of the firm.  I have experienced the best service.-Carolyn
  • My case went through court the fastest because Ms. Pfeiffer & her team were SPOT ON.  I saw many other cases get rescheduled because other lawyers failed to adequately prepare their clients. - Thomas
  • Knowledgeable, Friendly,& Professional - Clark
  • Everyone in the office was always willing to help every time I was in the office or called.- Camillia
  •  Always answered my questions.
  • You were very professional and greatly helpful. - Joanne
  • Everything the lawyer told me was true and made my case go with ease. -Nadine
  • I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures.  I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
  • Very professional.  Everything was done in a timely manner.  Everything was explained to me step by step and this helped me with the process. -Lee
  • Colleen was wonderful and very helpful during this difficult time. 
  • The entire staff is courteous and respectful to the client.- Craig
  • I was treated with compassion and understanding that it was a very difficult thing to do.
  • As a former client...we knew we could rely on your superior services. 
  • That everyone was kind, courteous, good listeners, very nice on the phone.
  • Staffs are very friendly & very helpful.
  • For the price, very fair especially patience of Edrie. -Kathy

Would you recommend our office to other people?  Why or why not?

  • Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
  • Yes, because we like the service that the office provided. - Gary & Renee
  • Yes, and I have. - Camillia 
  • Yes, because of the efficiency.
  • Yes, You have excellent service.  I brought the lady who lives with us in.- Joanne
  • Yes, Staff treats people with the utmost respect. - Jeffery & Constance
  • Yes, Easy to deal with. - Russell
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  • Struggling with how to pay bills while also saving money

    I was struggling with how to structure my money to pay bills, and trying to save money to build up an emergency fund too. I was just trying to be a better planner. Bankruptcy scared me because I was concerned about working with an attorney - would they be there for me and give me the best advice for my case? At first I wasn't sure about the process, but after my first consulation with Attorney Pfeiffer everything was explained clearly to me and I was very happy. The team at Hampton Roads Legal got together to help me and point me in the right direction. Everyone is so friendly and willing to help! They have great attitudes and I felt like family to them. Not what I was expecting from an attorney! They helped me to start over and improve my financial situation, and taught me how to plan better so I have a stronger future. I will tell anyone that Hampton Roads Legal gets the job done and will do right by you! Thank you! 

    Troy C. - Portsmouth, VA
  • My household finances were a disaster before I filed for bankruptcy.

    When I finally decided to search for a bankruptcy attorney, my household financial situation was very bad. I did not like the idea of filing bankruptcy because I felt guilty about not being able to pay back my debts. It was overwhelming to think about the amount of work I had to do collecting my financial documents and finalizing the bankruptcy process. When I found Hampton Roads Legal Services, I knew they were on my side. The staff was honest and very informative when I had questions or concerns. My paralegal Alexandria was especially understanding! The staff obviously care about their clients, and the biggest benefit of using HRLS is how helpful they are. HR Legal is straightforward and they will work with you to their best ability. I would refer them to anyone else having financial problems.

    H.R. - Virginia Beach
  • I finally got the help I needed at Hampton Roads Legal Services

    I was struggling with maintaining all my bills and finances when I began to look for a bankruptcy attorney. Bankruptcy scared me because I didn't know anything about the process, and I wanted an attorney who would explain it to me. After my first consultation with Attorney Pfeiffer, I felt I could finally get the help I needed! This law firm exemplified great customer service, and explained all the information about bankruptcy. They have great attorneys, and they understand how bankruptcy feels to a normal person. In general, all law firms should continue to make sure their clients know what to expect. I will absolutely refer someone to HR Legal Services because they helped me understand the bankruptcy process and gave me a fresh start!

    Reshawn, Portsmouth VA
  • I felt confident and understood the bankruptcy process after talking to Attorney Pfeiffer!

    When I decided to look for a bankruptcy attorney, I began struggling with the prices that most lawyers gave me. I also did not like that the lawyers I found didn't explain things to me correctly. Bankruptcy is confusing and I wanted a lawyer who would explain the whole process. My biggest concerns were about my credit score getting worse and if I would be able to own anything after filing bankruptcy. Then I found Attorney Pfeiffer at Hampton Roads Legal Services. She was able to explain everything to me, so I understood the whole process about my case. After speaking with her, I felt confident and understood everything! Her prices were reasonable and easy for me to manage, the office was convieniently located, and the information she gave me was invaluable. All law firms should do better at explaining the process to clients, like Attorney Pfeiffer. I will definitely refer people to your bankruptcy firm! 

    Coree F., Virginia Beach
  • When our income decreased, debt became overwhelming and we started looking for a bankruptcy lawyer.

    After a necessary decrease in our income, my wife and I began struggling with trying to keep up with overwhelming debt. We did not want to attempt to file a bankruptcy without an attorney. We started searching for the best bankruptcy lawyer by looking at the law firm's reviews. Finding Hampton Roads Legal Services, we felt confident that our attorney was well versed in situations like ours! We were very comfortable moving forward with the bankruptcy. Everyone at Hampton Raods Legal is warm and welcoming! We did not feel uncomfortable, or that we were treated differently because of our debt situation. The attorneys and paralegal staff are all knowledgeable and helpful. They made the bankruptcy process very streamlined and easy for us, and the bankruptcy representation was affordable considering all the help we got before, during, and after our case. Often, I do not think attorneys are sympathetic to their clients and can be very cold, but that was not the case with Hampton Roads Legal. We would absolutely recommend them because of the positive experience they gave us during a difficult time!

    C. Thomas, Virginia Beach
  • My bankruptcy lawyer helped take away all my debt problems!

    I was struggling with a lot of debts when I decided to search for a bankruptcy attorney in Virginia Beach. I wanted to make sure I found the best lawyer for my credit problems, and I was concerned because I do not speak perfect English. After meeting with Attorney Pfeiffer, I felt sure that I picked the right bankruptcy attorney. Everybody in the office explained the whole process to me, and I felt comfortable with filing the bankruptcy even though it can be confusing. The flexible office hours were a huge benefit. The attorney and paralegals were very up front with me and answered all my questions! I feel like the law firm did the best of their ability to help me get out of my debt situation. I am so happy with my bankruptcy outcome from choosing you guys!

    P. Suarez, Virginia Beach
  • Our nerves were calmed after meeting with Attorney Pfeiffer.

    We looked for a bankruptcy attorney in Virginia Beach and found Attorney Pfeiffer's reviews. After reading about her background, we called for a free consultation. We were very worried about what was going to happen to us, if we would end up out in the streets, and if we had any options to save our house. Our nerves were calmed after meeting with Attorney Pfeiffer. She made us feel great about her expertise, especially in court! She is a 'take charge' bankruptcy lawyer! We were assigned to a paralegal in her office for any questions or problems that we had, and we were treated very well! We have already referred several friends to Attorney Pfeiffer's office. Thank you!

    Debbie S., Virginia Beach VA
  • Meeting with my bankruptcy attorney resolved all my confusion and gave me peace of mind!

    I was really struggling with my mortgage payment when I began looking for a bankruptcy attorney in Virginia Beach, although I live in Portsmouth. I also could not pay my credit card debts, motorcycle payments, and some personal loans. Bankruptcy confused me and my biggest question was "what IS bankruptcy?" and "what are the differences between Chapter 7 and Chapter 13?". I felt confused by the bankruptcy terms, and needed more clarity. I was also worried about how much it would cost to file bankruptcy, and what it would be like going through bankruptcy court. Hampton Roads Legal Services bankruptcy law firm was very understanding about my fears. The resolved all my concerns about filing my case, and helped me understand all the procedures. Attorney Pfeiffer explained what is bankruptcy, and how it could help me. She completely explained the differences between Chapter 7 and Chapter 13 and helped me make an informed choice! Her guidence helped me learn from my mistakes. Her staff was very informative and gave me great customer service! Thank you all!

    Arnold S., Portsmouth VA
  • The whole bankruptcy process was explained to me in detail, which made me feel relaxed and informed!

    Although I had lots of debts, I did not struggle to find a good bankruptcy attorney because I knew immediately that Hampton Roads Legal Services was the right bankruptcy attorney for me to go with. I felt very relaxed and informed about the whole process. I really liked how everything was explained to me in detail. They made me feel a sense of security and that they were on my team. Everything was great, from start to finish! 

    A.S. - Virginia Beach
  • I was concerned about claiming bankruptcy with an attorney who would not successfully file my case. I wanted to make sure I had the best bankruptcy lawyer to handle my debts.

    Before I called a bankruptcy attorney, I was struggling with keeping up on owed debts. However I was very worried about hiring an attorney and still not being able to sufficiently claim bankruptcy. After my first consultation with Attorney Pfeiffer, I felt totally comfortable that I was in good hands. Everyone at the office was friendly and even when I didn't have all my documents together, she graciously allowed me to get a discount. I felt no stress throughout the bankruptcy process, and they really did everything for me! My comfort was a huge benefit of working with them. They got the job done and filed my bankruptcy with ease.

    Joselin G., Newport News VA
  • As long as I have been using Hampton Roads Legal, their bankruptcy services keep improving!

    At the time I decided to call a bankruptcy attorney, I struggling with having more debts than money. I had no concerns about hiring Hampton Roads Legal though because I have dealt with them before and I knew they would take care of my situation. I felt good about sitting down with Attorney Pfeiffer to discuss my bankruptcy options. Everyone at the office was eager to break the material down for me and made the whole process educational! That's one of the top benefits of using this bankruptcy law firm. The other benefits are that they are very professional and customer-service driven. As long as I have been using them, their services keep improving! They are a life saver! I have referred several friends to them and they had the same great experience and were happy with the outcome! 

    M. Hardy, Chesapeake VA
  • Attorney Pfeiffer answered all my questions about filing bankruptcy and how to handle my terrible financial situation. I felt very comfortable talking with her!

    I decided to hire Hampton Roads Legal Services based on their 5-star google reviews! My top concern that pushed me to look into filing bankruptcy was my financial issues, but my comfort level with the attorney was excellent. She answered all my questions and made me feel like she had the expertise and knowledge to handle my case the best way possible. Both my lawyer and paralegal were knowledgable and extremely timely in answering my questions and processing my case! They were accurate, efficient, and friendly! They were able to answer all my questions and offer the best options for my situation.

    R. Forbes-Jackson, Portsmouth VA
  • I had bill collectors calling me at all times of the day and night!

    I was struggling with my monthly bills, trying to at least keep those afloat, but I had bill collectors harassing me all day and night. I was very exhausted for trying to do it all on my own. I have filed Chapter 7 bankruptcy before, so I was familiar with the process. This was my first time filing Chapter 13, so I was a little concerned about the differences in the process. I felt so good after I spoke with Attorney Pfeiffer! She advised me on a lot of important details and outlined a better path for me to go as far as which bankruptcy chapter was best for me. The whole law firm is very detailed and organized, and they have perfect customer service. I was most impressed by their timliness, organization, and my confidence in their privacy. In my opinion, Hampton Roads Legal Services is exceptional. I would tell anyone who is having financial difficulty to contact them because they are precise, and you will know you are in very good hands, no worries!

    T.H., Virginia Beach
  • Finding a GOOD bankruptcy attorney for a fair price was very important to me, and I found that with Hampton Roads Legal Services.

    One of my top concerns about hiring a bankruptcy attorney was about the fees and the lawyer's knowledge. I did not want a bad attorney to take advantage of my financial situation, and give me bad advice for a lot of money. Attorney Pfeiffer guided me in the right direction and I knew she had extensive knowledge of the bankruptcy area. Her price was very fair, and her services were fast and easy! She taught me about my rights during the bankruptcy process and answered all my questions. I would absolutely tell anyone about Hampton Roads Legal and Attorney Pfeiffer! Her services were great!

    Latrice, Chesapeake, VA
  • I don't think any law firm could provide better service than Hampton Roads Legal!

    I decided to hire Hampton Roads Legal Services after reading the amazing reviews online, and doing some extensive internet research. I asked my coworkers too, and they also suggested this law firm. I was not disappointed! Attorney Pfeiffer made me feel very comfortable at my first consultation. She answered every question I had, and never put me off or told me to wait. My biggest concerns were about filing bankruptcy again, since I had previously filed before. Attorney Pfeiffer had no problem with that, and she told me how to file and what would happen after my bankruptcy was completed. She literally addressed all my concerns and answered all my questions so efficiently!  Honestly, I don't know how a law firm could provide better service than this. I had a great experience with Hampton Roads Legal. Please keep doing what you are doing!

    C. Eppler, Virginia Beach
  • Hampton Roads Legal and Attorney Pfeiffer put my fears to rest about the cost to file bankruptcy, by giving me a simple payment plan that I could manage.

    When I began investigating bankruptcy options, a friend referred me to Hampton Roads Legal Services. She said they were very friendly and professional. My biggest concern was about the cost to file bankruptcy, and if the attorney would give me a payment plan. I was also concerned about how long it would take to file the bankruptcy. All my fears were addressed kindly, and I was very comfortable after my first meeting! Mrs. Pfeiffer explained everything to me very clearly and gave me a payment plan that was easy for me to manage. The staff at the office had good communication skills, which is one of the things I appretiated most about this firm. I would tell anyone else with financial difficulty to give them a call!

    D.D. Tyus
  • All my concerns were addressed completely by Attorney Pfeiffer

    My family told me that they had worked with Attorney Pfeiffer and she helped them through the bankruptcy process. My top concerns were for my car loan, medical bills, and my student loan debts. I needed to have a fresh start. I was very comfortable in my first meeting with Attorney Pfeiffer! She made me feel very knowledgeable about the bankruptcy process, and understood every part of my case. She explained everything to me in detail! I loved how everyone at Hampton Roads Legal treated me like family. Please don't change anything about your practice! If you have any financial difficulty, please talk to the attorney's at HRLS. They will give you a clean start!

    Marquita G., Chesapeake VA
  • My divorce played a part in my fear about filing for bankruptcy. All my concerns were taken care of at HRLS.

    I was conernced with being married and having to notify my ex for any bankruptcy documents. Since her name was not listed on any of my paperwork, it was fine. The cost was also concerning to me, since I know legal fees are not inexpensive. Attorney Pfeiffer was able to break up my payments and made it very easy for me to handle the bankruptcy fees. My other big concern was about going to court. I was afraid the garnishments I had would take affect before the bankruptcy could be filed. At first, I had a lot of fears because I had never filed bankruptcy before, and I didn't know the process or what would occur in the future. After talking to Attorney Pfeiffer, I felt as though I was taken care of and always had answers the the many questions I had. The process was very smooth and helpful! I have already recommended Hampton Roads Legal to a friend becuase of how helpful everyone was! I will continue to recommend your services to anyone struggling with financial difficulty.

    B. O'Neal, Chesapeake VA
  • The bankruptcy consultation was extremely thorough and informative. I felt empowered and informed about all my options when I left!

    I had many concerns when I went to meet with Mrs. Pfeiffer to talk about bankruptcy. I didn't know if I could reestablish credit after filing, and I was concerned about the stigma of bankruptcy and wondered if it would help my situation with a garnishment. Mrs. Pfeiffer had superb Google reviews, and her consultation was thorough and informative! I left feeling empowered and informed about the process. She was straightforward, honest, and encouraging. My comfort level was a 10 after I left the consultation and finished my case. The process was smooth and I was provided a full understanding of the bankruptcy. What I liked best was the step-by-step assistance for each process, the timely responses for all my questions, and the updates I received after each step was completed.  If you are considering bankruptcy, I would highly suggest that you go to the consultation and see what your options are. You will recieve the best information and your fears will diminish! 

    N. Nichols, Norfolk VA
  • HRLS had excellent reviews on AVVO so I decided to scheduled a consultation for bankruptcy. I felt very comfortable in the meeting with Ms. Fitch!

    My top concerns when I went to meet with Attorney Fitch were about my property. Would it be exempted? I was also worried about the time frame it would take to file bankruptcy, and I was nervous about the court hearing. Attorney Fitch was very professional and on time for every meeting. She moved as quickly as we needed her to in our case! She had a deep knowledge of the process and the paperwork that was necessary. The packets were well laid out and easy to follow. I loved the personal touch and responsiveness to all my questions. 

    W.D.; Virginia Beach, VA