Here's What Virginia Beach Clients Are Saying About Us
We are proud of the services we provide and our hard work shows in glowing testimonials from our clients!
96% of clients surveyed reported that we met or exceeded their expectations.
What did you like about your experience with our firm?
- My experience was very professional and handled with great care. - Jessica
- I appreciate and am very grateful for what you guys have done! -D.G.
- Ignoring your problems won't make them go away - HRLS will handle your concerns. - Anonymous
- Y'all are great! I was referred to you from several people, and everyone at HRLS made everything easy to understand and painless. -D. Lynch
- The Hampton Roads Legal Services team are wonderful people to work with and very honest. I am very happy. I'm starting to get back on my feet again - thank you!!
- Every employee I encountered was extremely kind and very knowledgeable.
- Colleen Consolvo was always available to answer my questions. I really appreciate your efforts! -Elizabeth
- You are the best at what you do! -Walter
- The expertise of the firm. I have experienced the best service.-Carolyn
- My case went through court the fastest because Ms. Pfeiffer & her team were SPOT ON. I saw many other cases get rescheduled because other lawyers failed to adequately prepare their clients. - Thomas
- Knowledgeable, Friendly,& Professional - Clark
- Everyone in the office was always willing to help every time I was in the office or called.- Camillia
- Always answered my questions.
- You were very professional and greatly helpful. - Joanne
- Everything the lawyer told me was true and made my case go with ease. -Nadine
- I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures. I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
- Very professional. Everything was done in a timely manner. Everything was explained to me step by step and this helped me with the process. -Lee
- Colleen was wonderful and very helpful during this difficult time.
- The entire staff is courteous and respectful to the client.- Craig
- I was treated with compassion and understanding that it was a very difficult thing to do.
- As a former client...we knew we could rely on your superior services.
- That everyone was kind, courteous, good listeners, very nice on the phone.
- Staffs are very friendly & very helpful.
- For the price, very fair especially patience of Edrie. -Kathy
Would you recommend our office to other people? Why or why not?
- Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
- Yes, because we like the service that the office provided. - Gary & Renee
- Yes, and I have. - Camillia
- Yes, because of the efficiency.
- Yes, You have excellent service. I brought the lady who lives with us in.- Joanne
- Yes, Staff treats people with the utmost respect. - Jeffery & Constance
- Yes, Easy to deal with. - Russell
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Even at my young age, I got a fresh start!
When I found myself struggling financially, I was searching for someone who could guide me with what would be a new start for me. I'm young and very unknowledgeable so I needed some clear guidance from a professional. Attorney Bradstreet provided me with detailed insight. She explained all the options I had and payment discounts that could be provided and all around made my initial fear of filing for bankruptcy disappear. It was a very pleasant experience. My questions were always answered promptly and everything that was expected from me was made clear from the initial visit. The firm provided clear guidelines and structure and had the ability to deal with people in stressful situations. I have met with several different lawyers for various reasons and I would love to see more law firms handle clients who are mentally tired and stressed, with the same compassion that I received here. I would absolutely recommend this firm to anyone in financial distress!K. Grater - Suffolk, VA
Having issues making payments
I was struggling with making payments when I decided to reach out to Hampton Roads Legal Services. Everyone was very nice and friendly and nothing about the process made me concerned. After my initial meeting I realized I needed to file for bankruptcy which turned out to be a pretty smooth process. I was able to relate to a female better which improved my overall experience, it was easy to make appointments and the prices for the services are fair. I would recommend this firm to other people in financial stress.Olar, M - Chesapeake, VA
I can finally work on increasing my credit score
I was at the point where I was trying to have enough money to pay for basic living expenses, but the bills were piling up and making my credit score drop. I was worried when I came into Hampton Roads Legal Services about what would happen to all of my belongings including my car. But the attorney made me feel better and assured me that she could save it. I loved that the firm was very knowledgeable about the bankruptcy procedure and that I didn't have to do any of it alone. I also liked that there would be someone at all my court dates with me to help guide me so I wouldn't feel like I was alone in this. It was nice being able to remove all my debt and start fresh in order to start rebuilding my credit score and thankfully, because of Hampton Roads Legal Services, I didn't have to figure out the procedures and I was confident they could do it. I would definitely recommend Hampton Roads Legal Services because they were not only very knowledgeable, but extremely helpful too!C. Swindell - Chesapeake, VA
Social security income with harassing creditors
I was living on social security income and had a couple judgments against me with creditors constantly harassing me. I didn't know what to do so I called Hampton Roads Legal Services. THey were always there for me from the first phone consult all the way to the end of my case. During my consult the advice given to me was solid and I felt sure that I was doing the right thing. This was a scary decision for me and my questions were answered completely. I was scared about how my credit score would be affected as well as what debt I could actually discharge and if I could find a place to rent to me after the bankruptcy. But after talking with the attorneys my fears were completely erased. They were complete and detailed in their answers to all my questions. I loved that there was always someone available to answer my questions. I never felt rushed out of the office and every different scenario was presented with great details. I also liked how prompt everyone was with responding to my emails. If you are considering bankruptcy I would tell you not to wait, call Hampton Roads Legal Services ASAP!M. Hopkins - Virginia Beach, VA
Credit Card Debt
When I was looking for an attorney I was trying to find someone who had the easiest process and one that streamlined the process. As a single mom I needed to get everything done as quick as possible so my creditors didn't get judgments against me. I didn't really know what to expect when I cam in for my consultation, but after I left I felt at ease and felt confident about the process. Every one in the office was so friendly and really put me at ease and the communication was awaesome! Not only would I recommend people to HRLS, I already have!T. Bailey
Concerned about making car payments
I was struggling with paying my bills and concerned I wasn't going to make my car payments so I looked for someone that could help me when I found Hampton Roads Legal Services. I wanted to make sure that I found someone who would work with me on payments as well as putting in the effort to make the process move as quickly as possible and they had a 9 out of 10 rating so I was confident they could help. The firm made me feel that my concerns would be addressed and handled to my expectations. I loved that I had the ability to call and get my questions answered for things I didn't understand as the process was going on. I would absolutely recommend HRLS.
House going into forclosure
I was struggling with all of my bills then with a foreclosure in the near future I was scared I was going to lose my home. When I was considering filing for bankruptcy I was nervous about whether or not I could afford it as well as the expertise of the attorneys and whether they could help me, but when I left HRLS I felt relieved. The staff was great and the attorneys were very professional and confident in their legal knowledge. I left confident that they could do the job. I loved that everything was explained clearly to me and that the firm had payments that were broken up and even offered discounts! I would suggest to anyone who was considering bankruptcy, Hampton Roads Legal is the business to consider!Michael W. - Va. Beach, VA
Living off credit cards putting me further in debt
I finally considered filing for bankruptcy when I realized that I just wasn't making enough money to cover all of my bills. This left me using credit cards to get by, which put me further and further into debt. I was conscerned about the price and whether I could afford to file for bankruptcy considering I couldn't even pay my bills, but after speaking with Attorney Pfeiffer I left the office thinking that there was a solution for me. After going through the law firm I realized just how much goes into filing for bankruptcy and it would have been a huge amount of work to try and file on my own. The law firm had the expertise and the knowledge that was needed to help me file and the payments were realistic to get me to my fresh start. The whole process was straight forward and almost effortless. Hampton Roads Legal made everything painless. Thank you!Dawn P. - Hampton, VA
Consolidation programs that aren't working
Before I tried bankruptcy I attempted to do a consolidation program hopng it would get me back on track. But then two of my creditors got judments against me and I was about to be garnished. At that point I knew that the consolidation program wasn't working! When I was thinking about filing I was really nervous that I wouldn't qualiy for a chapter 7 as well as the effect that the bankruptcy would have on my credit score. However after my consultation i felt relieved. The attorney was able to answer all of my questions an relieved a lot of my worries and concerns. Hampton Roads Legal made things simple by allowing me to do everything either over the phone or through email. I honestly cannot think of how this process could have gone any better. I was even able to get everything done in just under two months! HRLS was everything that a person going through this process would ever need. Thank you!Stephanie S. - Hampton, VA
Struggling with how to pay bills while also saving money
I was struggling with how to structure my money to pay bills, and trying to save money to build up an emergency fund too. I was just trying to be a better planner. Bankruptcy scared me because I was concerned about working with an attorney - would they be there for me and give me the best advice for my case? At first I wasn't sure about the process, but after my first consulation with Attorney Pfeiffer everything was explained clearly to me and I was very happy. The team at Hampton Roads Legal got together to help me and point me in the right direction. Everyone is so friendly and willing to help! They have great attitudes and I felt like family to them. Not what I was expecting from an attorney! They helped me to start over and improve my financial situation, and taught me how to plan better so I have a stronger future. I will tell anyone that Hampton Roads Legal gets the job done and will do right by you! Thank you!Troy C. - Portsmouth, VA
My household finances were a disaster before I filed for bankruptcy.
When I finally decided to search for a bankruptcy attorney, my household financial situation was very bad. I did not like the idea of filing bankruptcy because I felt guilty about not being able to pay back my debts. It was overwhelming to think about the amount of work I had to do collecting my financial documents and finalizing the bankruptcy process. When I found Hampton Roads Legal Services, I knew they were on my side. The staff was honest and very informative when I had questions or concerns. My paralegal Alexandria was especially understanding! The staff obviously care about their clients, and the biggest benefit of using HRLS is how helpful they are. HR Legal is straightforward and they will work with you to their best ability. I would refer them to anyone else having financial problems.H.R. - Virginia Beach
I finally got the help I needed at Hampton Roads Legal Services
I was struggling with maintaining all my bills and finances when I began to look for a bankruptcy attorney. Bankruptcy scared me because I didn't know anything about the process, and I wanted an attorney who would explain it to me. After my first consultation with Attorney Pfeiffer, I felt I could finally get the help I needed! This law firm exemplified great customer service, and explained all the information about bankruptcy. They have great attorneys, and they understand how bankruptcy feels to a normal person. In general, all law firms should continue to make sure their clients know what to expect. I will absolutely refer someone to HR Legal Services because they helped me understand the bankruptcy process and gave me a fresh start!Reshawn, Portsmouth VA
I felt confident and understood the bankruptcy process after talking to Attorney Pfeiffer!
When I decided to look for a bankruptcy attorney, I began struggling with the prices that most lawyers gave me. I also did not like that the lawyers I found didn't explain things to me correctly. Bankruptcy is confusing and I wanted a lawyer who would explain the whole process. My biggest concerns were about my credit score getting worse and if I would be able to own anything after filing bankruptcy. Then I found Attorney Pfeiffer at Hampton Roads Legal Services. She was able to explain everything to me, so I understood the whole process about my case. After speaking with her, I felt confident and understood everything! Her prices were reasonable and easy for me to manage, the office was convieniently located, and the information she gave me was invaluable. All law firms should do better at explaining the process to clients, like Attorney Pfeiffer. I will definitely refer people to your bankruptcy firm!Coree F., Virginia Beach
When our income decreased, debt became overwhelming and we started looking for a bankruptcy lawyer.
After a necessary decrease in our income, my wife and I began struggling with trying to keep up with overwhelming debt. We did not want to attempt to file a bankruptcy without an attorney. We started searching for the best bankruptcy lawyer by looking at the law firm's reviews. Finding Hampton Roads Legal Services, we felt confident that our attorney was well versed in situations like ours! We were very comfortable moving forward with the bankruptcy. Everyone at Hampton Raods Legal is warm and welcoming! We did not feel uncomfortable, or that we were treated differently because of our debt situation. The attorneys and paralegal staff are all knowledgeable and helpful. They made the bankruptcy process very streamlined and easy for us, and the bankruptcy representation was affordable considering all the help we got before, during, and after our case. Often, I do not think attorneys are sympathetic to their clients and can be very cold, but that was not the case with Hampton Roads Legal. We would absolutely recommend them because of the positive experience they gave us during a difficult time!C. Thomas, Virginia Beach
My bankruptcy lawyer helped take away all my debt problems!
I was struggling with a lot of debts when I decided to search for a bankruptcy attorney in Virginia Beach. I wanted to make sure I found the best lawyer for my credit problems, and I was concerned because I do not speak perfect English. After meeting with Attorney Pfeiffer, I felt sure that I picked the right bankruptcy attorney. Everybody in the office explained the whole process to me, and I felt comfortable with filing the bankruptcy even though it can be confusing. The flexible office hours were a huge benefit. The attorney and paralegals were very up front with me and answered all my questions! I feel like the law firm did the best of their ability to help me get out of my debt situation. I am so happy with my bankruptcy outcome from choosing you guys!P. Suarez, Virginia Beach
Our nerves were calmed after meeting with Attorney Pfeiffer.
We looked for a bankruptcy attorney in Virginia Beach and found Attorney Pfeiffer's reviews. After reading about her background, we called for a free consultation. We were very worried about what was going to happen to us, if we would end up out in the streets, and if we had any options to save our house. Our nerves were calmed after meeting with Attorney Pfeiffer. She made us feel great about her expertise, especially in court! She is a 'take charge' bankruptcy lawyer! We were assigned to a paralegal in her office for any questions or problems that we had, and we were treated very well! We have already referred several friends to Attorney Pfeiffer's office. Thank you!Debbie S., Virginia Beach VA
Meeting with my bankruptcy attorney resolved all my confusion and gave me peace of mind!
I was really struggling with my mortgage payment when I began looking for a bankruptcy attorney in Virginia Beach, although I live in Portsmouth. I also could not pay my credit card debts, motorcycle payments, and some personal loans. Bankruptcy confused me and my biggest question was "what IS bankruptcy?" and "what are the differences between Chapter 7 and Chapter 13?". I felt confused by the bankruptcy terms, and needed more clarity. I was also worried about how much it would cost to file bankruptcy, and what it would be like going through bankruptcy court. Hampton Roads Legal Services bankruptcy law firm was very understanding about my fears. The resolved all my concerns about filing my case, and helped me understand all the procedures. Attorney Pfeiffer explained what is bankruptcy, and how it could help me. She completely explained the differences between Chapter 7 and Chapter 13 and helped me make an informed choice! Her guidence helped me learn from my mistakes. Her staff was very informative and gave me great customer service! Thank you all!Arnold S., Portsmouth VA
The whole bankruptcy process was explained to me in detail, which made me feel relaxed and informed!
Although I had lots of debts, I did not struggle to find a good bankruptcy attorney because I knew immediately that Hampton Roads Legal Services was the right bankruptcy attorney for me to go with. I felt very relaxed and informed about the whole process. I really liked how everything was explained to me in detail. They made me feel a sense of security and that they were on my team. Everything was great, from start to finish!A.S. - Virginia Beach
I was concerned about claiming bankruptcy with an attorney who would not successfully file my case. I wanted to make sure I had the best bankruptcy lawyer to handle my debts.
Before I called a bankruptcy attorney, I was struggling with keeping up on owed debts. However I was very worried about hiring an attorney and still not being able to sufficiently claim bankruptcy. After my first consultation with Attorney Pfeiffer, I felt totally comfortable that I was in good hands. Everyone at the office was friendly and even when I didn't have all my documents together, she graciously allowed me to get a discount. I felt no stress throughout the bankruptcy process, and they really did everything for me! My comfort was a huge benefit of working with them. They got the job done and filed my bankruptcy with ease.Joselin G., Newport News VA
As long as I have been using Hampton Roads Legal, their bankruptcy services keep improving!
At the time I decided to call a bankruptcy attorney, I struggling with having more debts than money. I had no concerns about hiring Hampton Roads Legal though because I have dealt with them before and I knew they would take care of my situation. I felt good about sitting down with Attorney Pfeiffer to discuss my bankruptcy options. Everyone at the office was eager to break the material down for me and made the whole process educational! That's one of the top benefits of using this bankruptcy law firm. The other benefits are that they are very professional and customer-service driven. As long as I have been using them, their services keep improving! They are a life saver! I have referred several friends to them and they had the same great experience and were happy with the outcome!M. Hardy, Chesapeake VA