Here's What Virginia Beach Clients Are Saying About Us
We are proud of the services we provide and our hard work shows in glowing testimonials from our clients!
96% of clients surveyed reported that we met or exceeded their expectations.
What did you like about your experience with our firm?
- My experience was very professional and handled with great care. - Jessica
- I appreciate and am very grateful for what you guys have done! -D.G.
- Ignoring your problems won't make them go away - HRLS will handle your concerns. - Anonymous
- Y'all are great! I was referred to you from several people, and everyone at HRLS made everything easy to understand and painless. -D. Lynch
- The Hampton Roads Legal Services team are wonderful people to work with and very honest. I am very happy. I'm starting to get back on my feet again - thank you!!
- Every employee I encountered was extremely kind and very knowledgeable.
- Colleen Consolvo was always available to answer my questions. I really appreciate your efforts! -Elizabeth
- You are the best at what you do! -Walter
- The expertise of the firm. I have experienced the best service.-Carolyn
- My case went through court the fastest because Ms. Pfeiffer & her team were SPOT ON. I saw many other cases get rescheduled because other lawyers failed to adequately prepare their clients. - Thomas
- Knowledgeable, Friendly,& Professional - Clark
- Everyone in the office was always willing to help every time I was in the office or called.- Camillia
- Always answered my questions.
- You were very professional and greatly helpful. - Joanne
- Everything the lawyer told me was true and made my case go with ease. -Nadine
- I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures. I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
- Very professional. Everything was done in a timely manner. Everything was explained to me step by step and this helped me with the process. -Lee
- Colleen was wonderful and very helpful during this difficult time.
- The entire staff is courteous and respectful to the client.- Craig
- I was treated with compassion and understanding that it was a very difficult thing to do.
- As a former client...we knew we could rely on your superior services.
- That everyone was kind, courteous, good listeners, very nice on the phone.
- Staffs are very friendly & very helpful.
- For the price, very fair especially patience of Edrie. -Kathy
Would you recommend our office to other people? Why or why not?
- Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
- Yes, because we like the service that the office provided. - Gary & Renee
- Yes, and I have. - Camillia
- Yes, because of the efficiency.
- Yes, You have excellent service. I brought the lady who lives with us in.- Joanne
- Yes, Staff treats people with the utmost respect. - Jeffery & Constance
- Yes, Easy to deal with. - Russell
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We can't think of anything that could be improved with this firm's process. Everything was great.
Hampton Roads Legal Services gave us excellent service in everything from the ease of scheduling appointments, to the advice about bankruptcy, to the quality of the attorney who represented us. They greatly exceeded our expectations in every way. Everyone was very helpful to us through out the process.A. & L. Ames of Chesapeake
Everything about the process was easy from the forms I had to complete to the information about the hearing.
The advice I received from Hampton Roads Legal Services was very helpful. They have made the process of filing for bankruptcy very easy. The forms were easy to complete and the directions easy to follow. I was given guidelines of what would happen at the hearing that prepared me for the hearing and helped to move my hearing along quickly. I really liked the Financial Management Course that I had to take to receive a discharge.E. Brown of Virginia Beach
The process was easy to follow and straight to the point.
From the helpful and eye opening advice given at my first meeting to the information sheets that I was given, everything was easy to follow and straigh forward. I had no problems at all since all I had to do was follow the directions provided.Shiela W.
The process was a lot easier than I thought it would be.
The attorney answered all my questions clearly and the advice I was given was very helpful. Hampton Roads Legal Services made the process a lot easier than I thought it would be. If I needed help, the attorney explained everything and made it easy. The best part is that I was able to go through the process stress free and it was much faster than I thought it would be. The process could not be any easier with the information sheets provided and the attorney's assistance. Filing bankruptcy has definitely taken some weight off my shoulders. I truly have a fresh start.S. Reid, Norfolk, VA
The process was much easier and simpler than we thought it would be. This has made our life much less stressful.
The attorney started off with strong advice that we could easily understand. They followed up with a process that was streamlined, detailed and efficient. The forms were easy to fill out with the directions provided. If we had questions, all we had to do was call to get help. We felt completely prepared for our hearing. I think it would be close to impossible to make this process any easier. It was scary at first but now our home life is less stressful. We are much more comfortable and in better control of our finances.G. & H. Brown, Virgnia Beach, VA
The process was easy and smooth and made my life much less stressful.
The advice I received was clear and very understandable. The process was very easy and smooth. The directions on how to complete the forms were easy to understand and very helpful. I was given everything I needed to prepare for my hearing. I now have less stress after filing for bankruptcy and am able to get caught up.M. Fleming, Norfolk, VA
Step by step instructions and helpful staff made us feel comfortable in a stressful situation.
Mrs. Pfeiffer and her staff made us feel comfortable. They answered all of our questions and were very knowledgeable about bankruptcy. Everyone was friendly and professional. The process was very easy and they provided step by step instructions. We feel that our finances are now under control and a great weight has been lifted. We can now better track our expenses and follow a budget. I would not change a thing and would highly recommend this firm for any services.D. & J. Anderson, Norfolk, VA
The process was fast and understandable. Every step was laid out.
Mrs. Pfeiffer and her team were phenomenal. She really opened my eyes with a whole different level of financial advice. Very helpful in every aspect. The process was very fast and understandable. Every step of the way was laid out "Barney" style, which made it very easy. The directions were simple and the example given were 1,000% on point. They make is so there is no way to mess up. The information sheets and Mrs. Pfeiffer's book were very helpful. I feel like a parachute finally opened, a huge relief in being able to put the past behind me and have a fresh start. The best part of this is just being able to clear the mind and get rid of the stress. Keep doing an amazing job. I wouldn't go anywhere else!!J. L. Denson, Virginia Beach, VA
They make filing for bankruptcy easy.
Everyone at Hampton Roads Legal Services was helpful and they would always call me back in a timely manner. They made the process for filing for bankruptcy easy. The staff was always nice and so courteous at all times. Mrs. Pfeiffer was available when I needed her. That is a real plus. I would definitely recommend this office to anyone who was thinking about filing a Chapter 7 bankruptcy.Robin B., Virginia Beach, VA
The information sheets were very easy.
At first I was depressed. After talking with Attorney Eddy, I saw things in a positive light. Everything went easy using the Schedule that had to be followed. The questions were direct and to the point. I thought they were easy to follow.B. Cherry, Chesapeake, VA
[The advice about bankruptcy] was very helpful and complete. The directions were easy. The sheets were very helpful and explained a lot.
I found [the advice given to me about bankruptcy] very helpful and complete. Mr. Eddy was very informative on what I need to do in order to file for bankruptcy. A very smooth process. You made it very easy for me. Everything was explained very easily and I had no worries about what to do.Edward J. M., Virginia Beach, VA
By filing bankruptcy, we have a little hope in our lives concerning finances.
This law firm made the process of filing for bankruptcy less stressful than we previously thought it would be. The staff made it easy for us to complete the forms. The best part of this process is the stopping of foreclosure on our home and the return of our car (that had been repossessed).Mike & Linda Clark, Virginia Beach, VA
The information sheets were informative and helpful
I found the advice given me very helpful! Directions were exlpained very well and made the completion of the forms easy. The best part of this process has been that it has med it much easier for me to live within my means!Anon.
Advice was precise. All documents were easy to prepare with the directions given.
The advise was factual and precise. The documents were organized and easy to complete with the directions given. The steps I needed to take were spelled out completely. This made the whole process smooth and painless. I was given information sheets that were very helpful and answered all my questions thoroughly. Now I feel that I will be able to start over and rebuild my life.Kathryn A., Norfolk, VA
Thanks to the easy to understand process, I know have my life back.
The process of filing for bankruptcy was made very easy. While there were a lot of forms, they were easy to complete. Now I don't have to worry about my bills. I feel like I have my life back.Steve, Virginia Beach, VA
The attorney explained the different bankruptcy options available to me to assist in making the best decision for me.
The attorney explained the different bankruptcy options available to me to assist in making the best decision for me. The process was fairly simple and everything was easy to follow. They explained the process and answered my questions. I received all the information I needed for my hearing well ahead of time.Karen, Virginia Beach, VA
Hampton Roads Legal Services has streamlined the process of filing for Chapter 7 Bankruptcy.
The information we were given was very detailed and thorough. Is was surprisingly easy to get through the filing process. I expected a more difficult time. However, the forms were very streamlined and required little clarification. The information sheets that we received were easy to understand and they made us comfortable as we moved through the bankruptcy process. Everything we needed for the hearing had already been gathered by the lawyer which prevented any panic attacks. This was the step back that we needed. We are now rid of the credit card debt and are focusing on getting back to the basics. We were very impressed with the ease of the whole process, Kudos to All!George & Lilian H., Virginia Beach, VA
Everyone at the firm was extremely pleasant, knowledgeable and easy to work with.
Everything about the process for filing bankruptcy through Hampton Roads Legal Services was easy to understand and complete, from the advice given to the excellent preparation for the hearing. Everyone at the Firm was extremely pleasant, knowledgeable and easy to work with. They made the process as pleasant as it could be under the circumstances. We know feel that we have a fresh start, greater self esteem and we feel in control of our financial future. Thank you for the excellent service.Rich O., Virginia Beach, VA
Hampton Roads Legal Services made filing for bankruptcy easy. I feel I have a new start now.
Hampton Roads Legal Services made filing for bankruptcy easy. I feel I have a new start now. Everything about their process was perfect.J. Braden, Virginia Beach, VA
They made everything easy to understand and walked me through the process step by step
Everything was given to me in a complete package and verbally explained to me so that I could understand completely. I was told of all the information I needed to provide in time to have everything ready and made my hearing date go very smoothly. Everything was great.Melissa T., Norfolk, VA