Here's What Virginia Beach Clients Are Saying About Us

We are proud of the services we provide and our hard work shows in glowing testimonials from our clients!

96% of clients surveyed reported that we met or exceeded their expectations.

What did you like about your experience with our firm?

  • My experience was very professional and handled with great care. - Jessica
  • I appreciate and am very grateful for what you guys have done!  -D.G.
  • Ignoring your problems won't make them go away - HRLS will handle your concerns. - Anonymous 
  • Y'all are great!  I was referred to you from several people, and everyone at HRLS made everything easy to understand and painless.  -D. Lynch
  • The Hampton Roads Legal Services team are wonderful people to work with and very honest.  I am very happy.  I'm starting to get back on my feet again - thank you!! 
  • Every employee I encountered was extremely kind and very knowledgeable.
  • Colleen Consolvo was always available to answer my questions.  I really appreciate your efforts!  -Elizabeth
  • You are the best at what you do!  -Walter
  • The expertise of the firm.  I have experienced the best service.-Carolyn
  • My case went through court the fastest because Ms. Pfeiffer & her team were SPOT ON.  I saw many other cases get rescheduled because other lawyers failed to adequately prepare their clients. - Thomas
  • Knowledgeable, Friendly,& Professional - Clark
  • Everyone in the office was always willing to help every time I was in the office or called.- Camillia
  •  Always answered my questions.
  • You were very professional and greatly helpful. - Joanne
  • Everything the lawyer told me was true and made my case go with ease. -Nadine
  • I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures.  I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
  • Very professional.  Everything was done in a timely manner.  Everything was explained to me step by step and this helped me with the process. -Lee
  • Colleen was wonderful and very helpful during this difficult time. 
  • The entire staff is courteous and respectful to the client.- Craig
  • I was treated with compassion and understanding that it was a very difficult thing to do.
  • As a former client...we knew we could rely on your superior services. 
  • That everyone was kind, courteous, good listeners, very nice on the phone.
  • Staffs are very friendly & very helpful.
  • For the price, very fair especially patience of Edrie. -Kathy

Would you recommend our office to other people?  Why or why not?

  • Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
  • Yes, because we like the service that the office provided. - Gary & Renee
  • Yes, and I have. - Camillia 
  • Yes, because of the efficiency.
  • Yes, You have excellent service.  I brought the lady who lives with us in.- Joanne
  • Yes, Staff treats people with the utmost respect. - Jeffery & Constance
  • Yes, Easy to deal with. - Russell
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  • Meeting with my bankruptcy attorney resolved all my confusion and gave me peace of mind!

    I was really struggling with my mortgage payment when I began looking for a bankruptcy attorney in Virginia Beach, although I live in Portsmouth. I also could not pay my credit card debts, motorcycle payments, and some personal loans. Bankruptcy confused me and my biggest question was "what IS bankruptcy?" and "what are the differences between Chapter 7 and Chapter 13?". I felt confused by the bankruptcy terms, and needed more clarity. I was also worried about how much it would cost to file bankruptcy, and what it would be like going through bankruptcy court. Hampton Roads Legal Services bankruptcy law firm was very understanding about my fears. The resolved all my concerns about filing my case, and helped me understand all the procedures. Attorney Pfeiffer explained what is bankruptcy, and how it could help me. She completely explained the differences between Chapter 7 and Chapter 13 and helped me make an informed choice! Her guidence helped me learn from my mistakes. Her staff was very informative and gave me great customer service! Thank you all!

    Arnold S., Portsmouth VA
  • The whole bankruptcy process was explained to me in detail, which made me feel relaxed and informed!

    Although I had lots of debt, I did not struggle to find a good bankruptcy attorney because I knew immediately that Hampton Roads Legal Services was the right bankruptcy attorney for me. I felt very relaxed and informed about the whole process. I really liked how everything was explained to me in detail. They made me feel a sense of security and that they were on my team. Everything was great, from start to finish! 

    A.S. - Virginia Beach
  • I was concerned about claiming bankruptcy with an attorney who would not successfully file my case. I wanted to make sure I had the best bankruptcy lawyer to handle my debts.

    Before I called a bankruptcy attorney, I was struggling with keeping up on owed debts. However I was very worried about hiring an attorney and still not being able to sufficiently claim bankruptcy. After my first consultation with Attorney Pfeiffer, I felt totally comfortable that I was in good hands. Everyone at the office was friendly and even when I didn't have all my documents together, she graciously allowed me to get a discount. I felt no stress throughout the bankruptcy process, and they really did everything for me! My comfort was a huge benefit of working with them. They got the job done and filed my bankruptcy with ease.

    Joselin G., Newport News VA
  • As long as I have been using Hampton Roads Legal, their bankruptcy services keep improving!

    At the time I decided to call a bankruptcy attorney, I struggling with having more debts than money. I had no concerns about hiring Hampton Roads Legal though because I have dealt with them before and I knew they would take care of my situation. I felt good about sitting down with Attorney Pfeiffer to discuss my bankruptcy options. Everyone at the office was eager to break the material down for me and made the whole process educational! That's one of the top benefits of using this bankruptcy law firm. The other benefits are that they are very professional and customer-service driven. As long as I have been using them, their services keep improving! They are a life saver! I have referred several friends to them and they had the same great experience and were happy with the outcome! 

    M. Hardy, Chesapeake VA
  • Attorney Pfeiffer answered all my questions about filing bankruptcy and how to handle my terrible financial situation. I felt very comfortable talking with her!

    I decided to hire Hampton Roads Legal Services based on their 5-star google reviews! My top concern that pushed me to look into filing bankruptcy was my financial issues, but my comfort level with the attorney was excellent. She answered all my questions and made me feel like she had the expertise and knowledge to handle my case the best way possible. Both my lawyer and paralegal were knowledgable and extremely timely in answering my questions and processing my case! They were accurate, efficient, and friendly! They were able to answer all my questions and offer the best options for my situation.

    R. Forbes-Jackson, Portsmouth VA
  • I had bill collectors calling me at all times of the day and night!

    I was struggling with my monthly bills, trying to at least keep those afloat, but I had bill collectors harassing me all day and night. I was very exhausted for trying to do it all on my own. I have filed Chapter 7 bankruptcy before, so I was familiar with the process. This was my first time filing Chapter 13, so I was a little concerned about the differences in the process. I felt so good after I spoke with Attorney Pfeiffer! She advised me on a lot of important details and outlined a better path for me to go as far as which bankruptcy chapter was best for me. The whole law firm is very detailed and organized, and they have perfect customer service. I was most impressed by their timliness, organization, and my confidence in their privacy. In my opinion, Hampton Roads Legal Services is exceptional. I would tell anyone who is having financial difficulty to contact them because they are precise, and you will know you are in very good hands, no worries!

    T.H., Virginia Beach
  • Finding a GOOD bankruptcy attorney for a fair price was very important to me, and I found that with Hampton Roads Legal Services.

    One of my top concerns about hiring a bankruptcy attorney was about the fees and the lawyer's knowledge. I did not want a bad attorney to take advantage of my financial situation, and give me bad advice for a lot of money. Attorney Pfeiffer guided me in the right direction and I knew she had extensive knowledge of the bankruptcy area. Her price was very fair, and her services were fast and easy! She taught me about my rights during the bankruptcy process and answered all my questions. I would absolutely tell anyone about Hampton Roads Legal and Attorney Pfeiffer! Her services were great!

    Latrice, Chesapeake, VA
  • I don't think any law firm could provide better service than Hampton Roads Legal!

    I decided to hire Hampton Roads Legal Services after reading the amazing reviews online, and doing some extensive internet research. I asked my coworkers too, and they also suggested this law firm. I was not disappointed! Attorney Pfeiffer made me feel very comfortable at my first consultation. She answered every question I had, and never put me off or told me to wait. My biggest concerns were about filing bankruptcy again, since I had previously filed before. Attorney Pfeiffer had no problem with that, and she told me how to file and what would happen after my bankruptcy was completed. She literally addressed all my concerns and answered all my questions so efficiently!  Honestly, I don't know how a law firm could provide better service than this. I had a great experience with Hampton Roads Legal. Please keep doing what you are doing!

    C. Eppler, Virginia Beach
  • Hampton Roads Legal and Attorney Pfeiffer put my fears to rest about the cost to file bankruptcy, by giving me a simple payment plan that I could manage.

    When I began investigating bankruptcy options, a friend referred me to Hampton Roads Legal Services. She said they were very friendly and professional. My biggest concern was about the cost to file bankruptcy, and if the attorney would give me a payment plan. I was also concerned about how long it would take to file the bankruptcy. All my fears were addressed kindly, and I was very comfortable after my first meeting! Mrs. Pfeiffer explained everything to me very clearly and gave me a payment plan that was easy for me to manage. The staff at the office had good communication skills, which is one of the things I appretiated most about this firm. I would tell anyone else with financial difficulty to give them a call!

    D.D. Tyus
  • All my concerns were addressed completely by Attorney Pfeiffer

    My family told me that they had worked with Attorney Pfeiffer and she helped them through the bankruptcy process. My top concerns were for my car loan, medical bills, and my student loan debts. I needed to have a fresh start. I was very comfortable in my first meeting with Attorney Pfeiffer! She made me feel very knowledgeable about the bankruptcy process, and understood every part of my case. She explained everything to me in detail! I loved how everyone at Hampton Roads Legal treated me like family. Please don't change anything about your practice! If you have any financial difficulty, please talk to the attorney's at HRLS. They will give you a clean start!

    Marquita G., Chesapeake VA
  • My divorce played a part in my fear about filing for bankruptcy. All my concerns were taken care of at HRLS.

    I was conernced with being married and having to notify my ex for any bankruptcy documents. Since her name was not listed on any of my paperwork, it was fine. The cost was also concerning to me, since I know legal fees are not inexpensive. Attorney Pfeiffer was able to break up my payments and made it very easy for me to handle the bankruptcy fees. My other big concern was about going to court. I was afraid the garnishments I had would take affect before the bankruptcy could be filed. At first, I had a lot of fears because I had never filed bankruptcy before, and I didn't know the process or what would occur in the future. After talking to Attorney Pfeiffer, I felt as though I was taken care of and always had answers the the many questions I had. The process was very smooth and helpful! I have already recommended Hampton Roads Legal to a friend becuase of how helpful everyone was! I will continue to recommend your services to anyone struggling with financial difficulty.

    B. O'Neal, Chesapeake VA
  • The bankruptcy consultation was extremely thorough and informative. I felt empowered and informed about all my options when I left!

    I had many concerns when I went to meet with Mrs. Pfeiffer to talk about bankruptcy. I didn't know if I could reestablish credit after filing, and I was concerned about the stigma of bankruptcy and wondered if it would help my situation with a garnishment. Mrs. Pfeiffer had superb Google reviews, and her consultation was thorough and informative! I left feeling empowered and informed about the process. She was straightforward, honest, and encouraging. My comfort level was a 10 after I left the consultation and finished my case. The process was smooth and I was provided a full understanding of the bankruptcy. What I liked best was the step-by-step assistance for each process, the timely responses for all my questions, and the updates I received after each step was completed.  If you are considering bankruptcy, I would highly suggest that you go to the consultation and see what your options are. You will recieve the best information and your fears will diminish! 

    N. Nichols, Norfolk VA
  • HRLS had excellent reviews on AVVO so I decided to scheduled a consultation for bankruptcy. I felt very comfortable in the meeting with Ms. Fitch!

    My top concerns when I went to meet with Attorney Fitch were about my property. Would it be exempted? I was also worried about the time frame it would take to file bankruptcy, and I was nervous about the court hearing. Attorney Fitch was very professional and on time for every meeting. She moved as quickly as we needed her to in our case! She had a deep knowledge of the process and the paperwork that was necessary. The packets were well laid out and easy to follow. I loved the personal touch and responsiveness to all my questions. 

    W.D.; Virginia Beach, VA
  • What I liked best about Hampton Roads Legal is that is was so easy to file, despite all the paperwork.

    My boyfriend referred me to Mrs. Pfeiffer's office, and I was suprised by how easy the whole process was. My first appointment felt relaxed and comfortable. Mrs. Pfeiffer made me feel that she had the knowledge needed for my case. She went over all the paperwork with me and answered all of my questions! My concerns before I met with her included whether or not I could file all my old debts and if I could make the attorney payements. All those questions were answered easily for me. Other law firms could provide better service if they do what Hampton Roads Legal does! The whole process was very easy for me thanks to them!

    S. Lasky, Virginia Beach
  • I was overwhelmed with financial debt and had received a subpoena for one of the debts. I was astonished at the ease in which the bankruptcy process went with Mrs. Pfeiffer!

    I took a leap of faith and called this office for an appointment and help! My concerns were about how I would begin to pay down my debt, especially since I received a subpeona to appear in court for one of the debts. I felt a sense of relief after meeting with Mrs. Pfeiffer who informed me how to proceed with the court case.  I felt equally comfortable with Ms. Fitch and Mrs. McKenna in assisting me after my initial consultation. The service they provided was great, fast, and most of all efficient! I would recommend your office to anyone in financial difficulty and who may need other legal advice. You are "easy like Sunday morning"!! Thank you so much!

    C.A. McConner, Norfolk VA
  • I didn't know if bankruptcy was the way to go for debt relief, but Mrs. Pfeiffer put my mind at ease.

    I was wondering if bankruptcy was the way to go, if I would even qualify, and if I could afford to pay the cost. Mrs. Pfeiffer addressed all these questions to my satisfaction! She told me how the whole process would work and I felt she had the knowledge to handle my case well. She did what she said she would do and took care of me, putting my mind at ease about my situation. I would tell anyone who has financial problems to get a consultation with this office so they can weigh their options! 

    M.P., Chesapeake VA
  • Attorney Pfeiffer's honesty won me over!

    I was considering bankruptcy and went to two other place, and they both told me to file a Chapter 13. I did not think that was a good idea and I did not trust their opinion. My initial consultation with Attorney Pfeiffer was great and made me feel glad that I came! She explained to me the difference in all bankruptcies and helped me pick the best one for MY situation. Everytime I had a question it was answered and the staff called back in a timely fashion. I had a great experience with Hampton Roads Legal and there is nothing I can think of to make it better! Someone referred me to this law firm and I will do the same. Thank you!

    Michael T., Virginia Beach
  • My boyfriend recommended that I talk to Mrs. Pfeiffer about bankruptcy and I am so glad I took his advice.

    My boyfriend filed bankruptcy with Hampton Roads Legal and he suggested that I talk to Mrs. Pfeiffer about my financial problems. I am so glad I took his advice. My top concerns were if I would qualify, if I could even afford to file, and if I would lose my car. I was very nervous at my initial consultation but felt happy when I left. Mrs. Pfeiffer had the expertise for my case and continued to tell me I had a simple case and I shouldn't worry.  I like that I was able to meet with her in the evening when I needed to work. I would tell anyone having financial problems to talk to her!

    Amanda B., Virginia Beach
  • I was given the best advice by the attorney at Hampton Roads Legal, and they never judged me for my financial problems or credit score.

    Everyone was so wonderful to me without judging me for my past credit history or financial problems. I was worried that I wouldn't be able to speak freely to the lawyer, but I was given the best advice for my situation and it was so easy to talk to the staff. My comfort level was 100% and by the end of my bankruptcy, I knew everyone by name. The attorney gave me answers to questions that I didn't know to ask and gave me all the knowledge I needed. What I liked best was the advice, communication, and active listening that I experienced from all the staff. This company will give you the best advice and they truly want to help you with your needs!

    April G., Chesapeake VA
  • Filing bankruptcy made me very anxious but the attorney at Hampton Roads Legal made me feel very comfortable at the initial consultation and answered all my questions!

    I heard about Hampton Roads Legal from another friend who was please with their service. My top concerns about filing bankruptcy were how I would pay for it and how long it would take to finish the process. Despite my anxiety, my comfort level was a 10+ at the initial consultation with Attorney Fitch! She was very smart and knew the answers to all my questions. Now I know how to move forward and not make the same mistakes again!

    John C., Virginia Beach