Here's What Virginia Beach Clients Are Saying About Us
We are proud of the services we provide and our hard work shows in glowing testimonials from our clients!
96% of clients surveyed reported that we met or exceeded their expectations.
What did you like about your experience with our firm?
- My experience was very professional and handled with great care. - Jessica
- I appreciate and am very grateful for what you guys have done! -D.G.
- Ignoring your problems won't make them go away - HRLS will handle your concerns. - Anonymous
- Y'all are great! I was referred to you from several people, and everyone at HRLS made everything easy to understand and painless. -D. Lynch
- The Hampton Roads Legal Services team are wonderful people to work with and very honest. I am very happy. I'm starting to get back on my feet again - thank you!!
- Every employee I encountered was extremely kind and very knowledgeable.
- Colleen Consolvo was always available to answer my questions. I really appreciate your efforts! -Elizabeth
- You are the best at what you do! -Walter
- The expertise of the firm. I have experienced the best service.-Carolyn
- My case went through court the fastest because Ms. Pfeiffer & her team were SPOT ON. I saw many other cases get rescheduled because other lawyers failed to adequately prepare their clients. - Thomas
- Knowledgeable, Friendly,& Professional - Clark
- Everyone in the office was always willing to help every time I was in the office or called.- Camillia
- Always answered my questions.
- You were very professional and greatly helpful. - Joanne
- Everything the lawyer told me was true and made my case go with ease. -Nadine
- I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures. I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
- Very professional. Everything was done in a timely manner. Everything was explained to me step by step and this helped me with the process. -Lee
- Colleen was wonderful and very helpful during this difficult time.
- The entire staff is courteous and respectful to the client.- Craig
- I was treated with compassion and understanding that it was a very difficult thing to do.
- As a former client...we knew we could rely on your superior services.
- That everyone was kind, courteous, good listeners, very nice on the phone.
- Staffs are very friendly & very helpful.
- For the price, very fair especially patience of Edrie. -Kathy
Would you recommend our office to other people? Why or why not?
- Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
- Yes, because we like the service that the office provided. - Gary & Renee
- Yes, and I have. - Camillia
- Yes, because of the efficiency.
- Yes, You have excellent service. I brought the lady who lives with us in.- Joanne
- Yes, Staff treats people with the utmost respect. - Jeffery & Constance
- Yes, Easy to deal with. - Russell
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A stressful and difficult divorce process was made seamless by Attorney Pfeiffer and her staff at Hampton Roads Legal Services. My divorce was completed quickly and efficiently.
"Please accept this as a humble note of appreciation for the outstanding customer service provided by your organization. The service that Hampton Roads Legal Services performed for me was exceptional and exceeded my expectations. Everyone who I came into contact with were very knowledgeable and professional. Your organization made a very stressful and difficult process seamless and your guidance from start to finish was impeccable. All of my inquiries and concerns were responded to in a timely and accurate manner and I was put at ease knowing that I was in good hands with Hampton Roads Legal Services."K. P.
I was very nervous about filing bankruptcy, but felt more confident after my consultation. I would absolutely recommend HR Legal Services!
Filing bankruptcy made me very nervous for several reasons. Getting approved to file bankruptcy, completing the bankruptcy process successfully, and worrying about surrendering my house were my top concerns. The attorneys and paralegals supported me throughout the process by e-mail and phone calls! Attorney Fitch was knowledgable and competent during all of our consultations. The e-mail support was impressive as I had many questions throughout the process. I would absolutely recommend Hampton Roads Legal Services!S.B., Virginia Beach, VA
If you don't know where to start, contact Hampton Roads Legal Services
I hired Hampton Roads Legal Services after receiving their information in the mail. My top concerns were my debt of course, how to recover from it, and what to do now? I felt very comfortable at my initial consultation and Attorney Fitch knew the answers to all my questions.Jacob S., Virginia Beach
The attorney made us feel very comfortable despite how nervous we were.
We were referred to Hampton Roads Legal Services but we were very nervous and eager to put this behind us. We were concerned that it would be a long process. Attorney Pfeiffer made us very comfortable. She is well educated and could answer all of our questions! Hampton Roads Legal Services made the process very pleasant.Mr. & Mrs. Perry, Virginia Beach
I was confident that I was in good hands after meeting Attorney Pfeiffer.
After meeting with Edrie Pfeiffer I was confident that I was in good hands. The secretary was also very knowledgable and sweet! I was concerned about the cost to obtain and attorney, how much it would cost me monthly, and what the process for a Chapter 13 included. The attorney answered each question in great detail and I was very comfortable in our consultation. I would recommend Mrs. Pfeiffer to anyone having financial difficulty!Lisa B., Virginia Beach
Attorney Pfeiffer answered all my questions and was very informing
My mortgage and credit card debt were my biggest concerns before I went to Hampton Roads Legal Services. They took the worry out of my life and I felt at home. I would tell anyone who is considering bankruptcy to get a consultation from them. It can't hurt!T. Richardson, Virginia Beach
My mortgage and credit card debts concerned me a lot before I went to Hampton Roads Legal Services.
I chose Hampton Roads Legal Services because they were close to my job and were very reputable. My biggest concerns were for my mortgage and credit card debts, but Mrs. Pfeiffer made me feel that she had the necessary expertise for my case. Filing bankruptcy took the worry out of my life and I don't think Hampton Roads Legal Services could provide any better service than they did! I would tell anyone to get a consultation from them.Todd R., Virginia Beach
I would highly recommend HRLS to anyone having financial difficulties!
I hired Hampton Roads Legal Services after reading about the reputation and great testimonials on the web. My top concerns were whether or not I could manage the bankruptcy payments, if I could collect my records and bills by the deadlines, and provide the attorney with all the additional information they needed. At my initial consultation I felt very relaxed. The staff is very patient and kind! Both Ms. Fitch and Mrs. Pfeiffer are very knowledgable and knew exactly what needed to be done. They directed me to each area that I was unsure of and the payment options were so reasonable. Hampton Roads Legal Services is a great choice! I will highly recommend them!Dennis N., Norfolk VA
Hampton Roads Legal Services gave us the best service for our situation and how to resolve the problems.
Mrs. Pfeiffer gave us a personalized legal plan and discussed what was best for our situation. All of our options were covered and we chose the best plan for our needs. The HRLS team was very genuine and they truly cared about our situation!C.S., Chesapeake VA
Several things about bankruptcy concerned me before my meeting with Hampton Roads Legal Services, but everything was explained very well.
I was referred by a friend to HRLS, but I had several concerns before I went to see Attorney Pfeiffer: how does bankruptcy work, how complicated it would be, and how long it would take. Mrs. Pfeiffer made me feel very comfortable and explained everything very well. She helped put my mind at ease and made me feel I was making the best decision for my future.N.M., Virginia Beach, VA
I was very concerned about the cost to file bankruptcy and if I would lose my home after filing.
I was referred to Hampton Roads Legal Services by a friend. My biggest concerns were how much it would cost me to file bankruptcy and if I would lose my home after I filed. At my initial consultation I was completely comfortable. Mrs. Pfeiffer was able to answer all my questions without hesitation and explained the whole process clearly. Everyone at the firm is really nice and helpful, which is what I liked best! I couldn't have asked for better service. They are awesome and so easy to work with!K. Frazier, Virginia Beach
Mrs. Pfeiffer made me feel very comfortable by giving me her background information and then giving me the best advice for my court summons.
I decided to hire Hampton Roads Legal Services when my friend reffered me to this office. I knew I needed change because my credit score was so low... creditors were constantly calling me phone and I was being summoned to court for judgements! My initial consultation made me feel very comfortable. Mrs. Pfeiffer started off by giving me a background of herself. She then gave me good advice for handling my problems. Any time I had a concern, I was able to call. The staff answered all my questions and handled any problem fast. I would recommend them to anyone becuase I had such a great experience. At least call and have a consultation!L. Wright, Portsmouth VA
Mrs. Pfeiffer was always available to answer my questions and made me feel at ease immediately!
I decided to use Hampton Roads Legal Services based on their reputation in the community. I was very concerned about my eligibility to file bankruptcy, and whether I could even afford the fees to file. All of my concerns were addressed to my satisifaction, and the level of comfort I felt was fabulous! I loved the responsiveness of the staff and they were always available to answer my questions. I have already recommended HRLS to friends!V.W., Virginia Beach
I was nervous about filing bankruptcy, but Mrs. Pfeiffer and her staff made me feel comfortable.
My biggest concern about filing bankruptcy was just being nervous and having someone be friendly and welcoming. Hampton Roads Legal Services had great reviews online and talked to me in a very friendly mannor. Mrs. Pfeiffer made me feel like she had the knowledge to handle my case. If you are having financial difficulties, you should call her office!G. Anderson, Norfolk VA
Creditors were consistently calling me with threats, but I was concerned about the amount of time it would take to rebuild my credit if I filed bankruptcy.
I found Hampton Roads Legal Services a year ago and had a consultation, but I decided to come back this year when I started receiving threatening calls from creditors. I wanted the threats to stop, but I was worried about the amount of time it would take to rebuild my credit score if I filed bankruptcy. Mrs. Pfeiffer made me feel comfortable at all times. She gave me great advice and answered all my questions so that I understood the process! Hampton Roads Legal Services were always on time, professional, and readily available when I contacted them!V. Payton of Virginia Beach, VA
I was concerned that I would lose my car and not be able to get anything if I filed a bankruptcy. Edrie Pfeiffer at Hampton Roads Legal Services reassured me that I could keep my car and get a fresh start.
When I was facing financial difficulties and could no longer afford to pay my bills, a family member told me to call Edrie Pfeiffer at Hampton Roads Legal Services. At our first meeting, she made sure that I understood everything and explained how I could keep my car while getting a fresh start. Mrs. Pfeiffer could tell I was stressed out and she reassured me that I was doing the right thing. Everyone at Hampton Roads Legal Services made me feel comfortable and assured me that I was making the right choice. If you are facing financial difficulties, you need to call Hampton Roads Legal Services, they will help you out.N. Joyner of Virginia Beach, VA
I wanted to keep my house and my car but I didn't know what my options were before I met with Ms. Pfeiffer at Hampton Roads Legal Services. I was provided with proper advice on what I needed to do to save my house and my car through a bankruptcy. Ms. Pfeiffer and the staff at Hampton Roads Legal Services answered every question that I had promptly.
I called Hampton Roads Legal Services because I saw the "Best of Hampton Roads" award they received. I wanted to keep my house and my car but I didn't know what my options were before I met with Ms. Pfeiffer at Hampton Roads Legal Services. I was provided with proper advice on what I needed to do to save my house and my car through a bankruptcy. Ms. Pfeiffer and the staff at Hampton Roads Legal Services answered every question that I had promptly. When I met with Ms. Pfeiffer, she assessed my situation and provided me with advice on the best way to handle my problems. I would recommend to anyone facing financial problems that they need to call Hampton Roads Legal Services and see what options they have.J.H. of Portsmouth, VA
I needed to save my house from foreclosure. A friend told me to call Mrs. Pfeiffer at Hampton Roads Legal Services. She explained everything to me in detail and showed me how to accomplish what I wanted. I was so comfortable at my first meeting with Mrs. Pfeiffer at Hampton Roads Legal Services that I give them a 10.
When I was concerned about stopping a foreclosure on my house, a friend told me to call Mrs. Pfeiffer at Hampton Roads Legal Services. At my first meeting with Mrs. Pfeiffer, she explained to me how I could save my house. She outlined the step by step process that I would need to go through to get a Chapter 13 bankruptcy filed. Everything from then on was handled quickly and efficiently. I would encourage anyone facing a foreclosure to contact Hampton Roads Legal Services for help.S. Coles of Chesapeake, VA
Hampton Roads Legal Services is very professional. They handle your case as very important. They are dedicated to assisting you with your debt problems.
I knew I could no longer pay all my loans but was concerned about filing a bankruptcy. Mrs. Pfeiffer at Hampton Roads Legal Services explained everything to me and made me feel that my case was important to her. From my first meeting with her, everything was explained. I knew that my case would be handled quickly and completely. They have made the process very easy. Everyone that I met or talked to at the firm was very professional and caring and most of all helpful. If I had questions, they were answered quickly and thoroughly. If you are facing difficult financial circumstances, you need to call Hampton Roads Legal Services. They will provide you with professional services and you will know that your case is important to them. They are dedicated to helping you.A. Vellman of Virginia Beach
I needed to keep my childhood home and save my car from repossession but was having trouble making ends meet. Mrs. Pfeiffer at Hampton Roads Legal Services explained to me how a bankruptcy would be able to help me.
When I was struggling with my bills, a trusted friend told me to call Hampton Roads Legal Services and talk to Mrs. Pfeiffer about my situation. She had used them in the past and was very successful after her bankruptcy was completed. I am so glad that I followed her advice. I was concerned that I would not be able to keep my home or my car. I was also struggling to pay my bills. At my first meeting with her, Mrs. Pfeiffer explained everything I needed to know to understand how bankruptcy would help me. Through out the process, Mrs. Pfeiffer and her staff were always willing to answer questions quickly and throughly. I was very satisfied with the services that I received and would tell anyone who is struggling with their finances to go and talk to them. I know they will put you on the right path for you.A. Green of Norfolk, VA