Here's What Virginia Beach Clients Are Saying About Us
We are proud of the services we provide and our hard work shows in glowing testimonials from our clients!
96% of clients surveyed reported that we met or exceeded their expectations.
What did you like about your experience with our firm?
- My experience was very professional and handled with great care. - Jessica
- I appreciate and am very grateful for what you guys have done! -D.G.
- Ignoring your problems won't make them go away - HRLS will handle your concerns. - Anonymous
- Y'all are great! I was referred to you from several people, and everyone at HRLS made everything easy to understand and painless. -D. Lynch
- The Hampton Roads Legal Services team are wonderful people to work with and very honest. I am very happy. I'm starting to get back on my feet again - thank you!!
- Every employee I encountered was extremely kind and very knowledgeable.
- Colleen Consolvo was always available to answer my questions. I really appreciate your efforts! -Elizabeth
- You are the best at what you do! -Walter
- The expertise of the firm. I have experienced the best service.-Carolyn
- My case went through court the fastest because Ms. Pfeiffer & her team were SPOT ON. I saw many other cases get rescheduled because other lawyers failed to adequately prepare their clients. - Thomas
- Knowledgeable, Friendly,& Professional - Clark
- Everyone in the office was always willing to help every time I was in the office or called.- Camillia
- Always answered my questions.
- You were very professional and greatly helpful. - Joanne
- Everything the lawyer told me was true and made my case go with ease. -Nadine
- I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures. I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
- Very professional. Everything was done in a timely manner. Everything was explained to me step by step and this helped me with the process. -Lee
- Colleen was wonderful and very helpful during this difficult time.
- The entire staff is courteous and respectful to the client.- Craig
- I was treated with compassion and understanding that it was a very difficult thing to do.
- As a former client...we knew we could rely on your superior services.
- That everyone was kind, courteous, good listeners, very nice on the phone.
- Staffs are very friendly & very helpful.
- For the price, very fair especially patience of Edrie. -Kathy
Would you recommend our office to other people? Why or why not?
- Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
- Yes, because we like the service that the office provided. - Gary & Renee
- Yes, and I have. - Camillia
- Yes, because of the efficiency.
- Yes, You have excellent service. I brought the lady who lives with us in.- Joanne
- Yes, Staff treats people with the utmost respect. - Jeffery & Constance
- Yes, Easy to deal with. - Russell
- Page 7
I wasn't sure how I was going to be able to pay my bills or if I'd ever be able to get out of debt. I was concerned about what my financial future would hold.
I wasn't sure how I was going to be able to pay my bills or if I'd ever be able to get out of debt. I was concerned about what my financial future would hold. I saw your You Tube video on Chapter 7 Bankruptcy, which was clear and easy to understand. It prompted me to call you. Hampton Roads Legal Services addressed all of my concerns in a professional, easy to understand manner. You made the process easy to follow. If I know of anyone struggling financially, I'll tell them "Don't worry, I have a good attorney for you - Attorney Edrie Pfeiffer."C. Knight, Portsmouth
We were concerned we would lose our home and vehicles. Once we met with Attorney Pfeiffer, we were reassured.
We were concerned we wouldn't be able to keep our home or our vehicles. We found Hampton Roads Legal Services on the Internet and met with Attorney Pfeiffer. We were reassured that we could be able to keep our home and vehicles through a Chapter 7 Bankruptcy. The Dave Ramsey website for Debtor Education was extremely useful and powerful - we are going to follow! We won't be going back into debt again. Your entire staff was helpful. We never felt belittled through this process. If someone is having financial difficulties, they should definitely give Hampton Roads Legal Services a call!K. & P. Murphy, Virginia Beach
Our stress was eliminated, our creditors stopped calling and my wife and I filed Chapter 7 Bankruptcy jointly at half the cost of other firms.
We needed to reduce stress, stop our creditors from calling and pay our filing fees jointly. We felt that during our initial consultation, the attorney gave us the opportunity to ask questions and we got a detailed explanation of the issues we didn't fully understand. We also trusted her advice. Additionally, the staff was friendly, easily accessible and less rigid than other firms. After we filed a Chapter 7 Bankruptcy, the creditors stopped calling and our stress was eliminated. My wife and I were able to file jointly at half the cost of other firms. I would recommend Hampton Roads Legal Services to anyone having financial difficulties.Joseph W., Chesapeake, VA
I hadn't slept good for weeks because of my financial situation. I felt my creditors trusted me and I would be betraying them if I filed Chapter 13 Bankruptcy.
I was experiencing anxiety on whether I was making the right decision to file a Chapter 13 Bankruptcy. I felt that my creditors trusted me and now I'm betraying them. I made so many stupid, irresponsible financial choices when I was younger and previously filed a Chapter 7 Bankruptcy, so I made a mission of paying every bill on time. I still was, but I wouldn't even have enough money for groceries so I knew something had to give, but the guilt of not paying my bills stopped me from filing. I felt no one could help me. In June of 2013, I started reaching out to my creditors and banks for help to see if my debts could be consolidated but my FICA score was too low. Between June 2013 and January 2014 I canceled 95% of all credit cards to demonstrate how serious I was and to stop the debts from increasing because I was actually using the cards to cover normal living expenses. But unfortunately the creditors were still unable to help because my debt to income ratio was too high. At my consultation, Mrs. Edrie Pfeiffer was clear. precise, honest and no-nonsense! She impressed me and she was so down to earth that I knew I wanted HRLS to represent me. Also, I'm a Christian and I absolutely love Mrs. Pfeiffer's openness about her faith in the monthly newsletters. Hampton Roads Legal Services did an excellent job in addressing my concerns. After my consultation, I stayed up all night praying about what I should do. I replayed Mrs. Pfeiffer's words in my head over and over again. I hadn't slept good for weeks because of my financial situation. That night at 3:00 am I decided I was going to file a Chapter 13 Bankruptcy and have Mrs. Pfeiffer represent me and an amazing peace came over me! The HRLS team has answered every question, concern and inquiry with urgency and professionalism. I'm extremely happy with their services! They are fabulous and I'm thankful they are on my side. I referred my mother to Hampton Roads Legal Services as well and they helped my mom so much! The advice Mrs. Pfeiffer gave my mom changed her life and it cost my mom nothing!R. Winfield, Virginia Beach, VA
Mrs. Pfeiffer gave me peace of mind when my husband financially abandoned me.
My husband financially abandonded me during our contested divorce. The short sale on our home was denied, and my pay could not support the debt. My coworker referred me to Hampton Roads Legal Services, and after reading the online ratings & reviews, I decided to give them a call. Mrs. Pfeiffer was kind and understanding. She was friendly and worked around my schedule. She helped give me peace of mind through the filing of my Chapter 7 Bankruptcy. I feel like I can breathe & relax now.Jennifer G., Virginia Beach, VA
Mrs. Pfeiffer was the only attorney that understood my unique financial situation because my debt derived from student loans.
I consulted with two other attorneys and Mrs. Pfeiffer was the only one who understood that the root of my debt derived from student loans and should not be handled as a typical bankruptcy. What I needed most was information on the best course of action to solve my crisis. I liked the books that were offered to me as well as the information on the website. My mother was a co-debter on my student loans and I was most concerned about protecting her assets during the bankruptcy process. I needed to regain control of my finances by making them manageable and stopping collection actions from creditors. I was concerned about rebuilding my credit because I am hoping to purchase a loft in NYC. Ms. Pfeiffer explained to me that a Chapter 13 Bankruptcy would protect my mother as a co-debter and would allow me a certain amount of years to work on my finances before resuming regular payments of my student loans. I appreciated Patty's friendly customer service and prompt replies to emails, as well as responses from Annette and Colleen. As a result of filing, the calls and threats have stopped and I can calmly and peacefully restore my finances.S.J., Virginia Beach
Hampton Roads Legal Services explained why a Chapter 7 Bankruptcy was in my favor and told me the proper steps I needed to take to give me a fresh start.
I had no buying power to pay off my debt. I needed to clean up my credit so I could buy a house for me and my children. I was worried I'd lose my job and wouldn't be able to apply for others without credit being an issue. The Hampton Roads Legal Services team was very warm, understanding and devoted to the services they offer. Attorney Pfeiffer fully explained why a Chapter 7 Bankruptcy was in my favor and the steps that I needed to take that would provide me with a fresh start. I would refer anyone going through financial hardships to Hampton Roads Legal Services!Takeisha G., Norfolk, VA
Your website videos and your years of experience gave me a good first impression of your law firm. That's ultimately why I chose you to represent me.
I was concerned my wages would be garnished and I would never have enough money to catch up on credit cards. I thought I would have to sell my belongings to cover my debt. Your website videos and your years of experience gave me a good first impression of your law firm. Hampton Roads Legal Services put my concerns to rest in my first consultation. You are confidant and knowledgeable which made me feel like everything was going to be ok in filing my Chapter 7 Bankruptcy.S. Castillo, Virginia Beach, VA
Hampton Roads Legal Services treated me with the upmost respect. They were very professional and understanding to my situation. I called around to other places and they were the cheapest.
I was concerned it would be difficult to obtain the necessary paperwork in time to file a Chapter 7 Bankruptcy. I wasn't sure how long the process would take or if I'd be able to get my garnished wages back. Hampton Roads Legal Services was very understanding to my situation. I called around to other places and they were the cheapest. They outlined an easy step by step process for me to file Chapter 7 Bankruptcy. Everyone was very professional and polite, answered all my questions. Hampton Roads Legal Services was always there for me. Go to Hampton Roads Legal Services where you will be treated with the utmost respect and get all of your financial problems solved.K. Vance, Virginia Beach, VA
Hampton Roads Legal Services provided an avenue for me to pay my monthly expenses in addition to paying off my debt. I am relieved I can pay my debt and have the opportunity to change my bad habits.
My monthly expenses were becoming overwhelming and I couldn't stay afloat. I was falling behind on my mortgage, and my expenses were growing larger than my income. I felt guilty, I was stressed and I could not see a light at the end of the tunnel. Hampton Roads Legal Services provided an avenue for me to pay my monthly house expenses in addition to paying off my debt. I am relieved I can pay my debt and have the opportunity to change my bad habits. HRLS provided me with tips on how to improve credit and change spending habits. I now have a chance to start over with a clear mind and better knowledge on how to manage my expenses.A.J., Virginia Beach
I wasn't sure if I needed to file a Chapter 7 or Chapter 13 Bankruptcy. I was unsure how long the process would take or how much it would cost, and I was concerned I wouldn't be able to keep my furniture, car, etc.
I hired Hampton Roads Legal Services to represent me again because they helped me file my Chapter 7 nine years ago and did an outstanding job. I wasn't sure if I needed to file a Chapter 7 or Chapter 13 Bankruptcy. I was unsure how long the process would take or how much it would cost, and I was concerned I wouldn't be able to keep my furniture, car, etc. Hampton Roads Legal Services addressed all of my concerns and I felt comfortable filing my Chapter 13 Bankruptcy. Hampton Roads Legal Services is the best place to go. They are courteous, knowledgeable and the price is right.Penny K., Norfolk, VA
We had only a small window of time before our home was set to foreclose and Hampton Roads Legal Services was able stop the process!
I was worried I would become homeless. Both my daughter and grandson reside with me, so I was concerned my daughter would lose custody of her son should we lose our home. I am so grateful that Hampton Roads Legal Services stepped in and saved our home before it was too late. We had only a small window of time before our home was set to foreclose and Hampton Roads Legal Services was able stop the process! My daughter and I couldn't ask for anything more. Thank you to Ms. Pfeiffer and her team who made this a success!Joean B., Norfolk
Hampton Roads Legal Services eased my concerns and filed my Chapter 7 Bankruptcy.
I was concerned that my coworkers would find out about my financial hardships and that I may lose my car and job. I knew I needed help but I was concerned about paying an attorney on top of my current bills. I was referred to Hampton Roads Legal Services by a friend who recently went through financial hardships. The firm eased my concerns and filed my Chapter 7 Bankruptcy. They also offered me payment arrangements for my attorney fees. Don't let your debt stress you out to the point of making you ill. Please go and speak to Hampton Roads Legal Services to get advice - you don't have to deal with it alone!Kim H., Norfolk
I wasn't sure if I would qualify for a Chapter 7 bankruptcy in Virginia Beach or be able to afford an attorney. Hampton Roads Legal Services provided me with helpful information that enabled me to qualify for my bankruptcy, and they were surprisingly affordable.
Hampton Roads Legal Services has a great reputation and because of that, I was confidant they would be able to service my needs. Starting with the free consultation, I felt very comfortable and left knowing that they would be able to help me. I wasn't sure if I would be able to qualifty for bankruptcy but because of their knowledge and expertise, I was able to qualify. Their presentation of the facts as it related to my situation was excellent. I was appreciative of the constant communication/reminders that I received from the team - they kept the ball rolling for me. They were extremely patient in handling my situation. I wasn't sure if I would be able to afford their services, but it was actually very affordable. It is worth every penny! Your services are HIGHLY RECOMMENDED, and there's no one out there that can beat your price for your representation.Luis. A. Virginia Beach
Hampton Roads Legal Services in Virginia Beach answered all of my questions and concerns and they were answered in a professional manner.
My next door neighbor referred me to Hampon Roads Legal Services. I was concerned that I would be overwhelmed with paperwork but all my questions and concerns were answered in a professional manner and my mind was put at ease. The process was great and the services was done in a professional manner. The best part about the service was the communication with me, the explanation of the process and the professionalism. If you are having financial difficulties, schedule your free consultation with Edrie A. Pfeiffer at Hampton Roads Legal Services today.P.W., Chesapeake, VA
Hampton Roads Legal Services is helping me find my fresh start and I am now able to be happy and worry free again.
My friend referred me to Hampton Roads Legal Services. I was worried that I wouldn't be able to make it with all of my debt and needed a fresh start. I called Hampton Roads Legal Services and they made filing bankruptcy easy and simple, while assuring me that I could re-build my life and credit. They were prompt and answered any questions that I had. I have some of Mrs. Pfeiffer's business cards to hand out. If you are having a hard time, call Hampton Roads Legal Services today and get your fresh start.J.F., Chesapeake, VA
Our garnishments and liens have stopped and we are well on our way to achieving our debt free life.
My co-worker filed bankruptcy, so I asked him who his attorney was and he referred me to Edrie Pfeiffer. Garnishments and liens were a major concern but after filing bankruptcy through Hampton Roads Legal Services, the garnishments have stopped and we are well on our way to being debt free. The staff at Hampton Roads Legal Services did a great job of getting the garnishments stopped and the service has been great. If you want peace of mind, call Hampton Roads Legal Services today.A L E, Chesapeake, VA
I liked the knowledge and the warm attitude that the whole team at Hampton Roads Legal Services had.
After the consultation and because of Mrs. Pfeiffer's knowledge and understanding of Bankruptcy, I decided to choose Hampton Roads Legal Services to represent me in Bankruptcy. I was concerned I would lose my house and didn't know if anyone could help me but Hampton Roads Legal Services addressed all my concerns. They gave me a positive look on my situation and broke everything down in a very detailed and comprehensive manner. I liked the knowlege and the warm attitude that the whole team had. If you need to file Bankruptcy, call Hampton Roads Legal Services today, they know what they are doing and are straight forward.Ronald B.
The friendly and caring attitude of all the women is the office was what I liked best about the services of Hampton Roads Legal Services in Virginia Beach, Virginia.
I was referred to Hampton Roads Legal Services by my friend. I was concerned that the credit card companies would sue me for non-payment and that I would lose my car but Hampton Roads Legal Services addressed all of my concerns. Mrs. Pfeiffer and Annette were very thorough and helpful and I learned a lot about the process. I love the friendly and caring attitude of all the women in the office. This attorney is the best and the staff is very helpful. All my questions were answered promptly and the staff was always on top of appointments and offered many reminders for paperwork needed. If you have financial concerns, call Hampton Roads Legal Services today!CH, Virginia Beach, VA
I was very happy with Mrs. Pfeiffer and her staff. They were awesome and worked as a team.
I needed a law firm that understood my disabilites and could help me with my financial problems. I was concerned about keeping my house and getting out of debt. Edrie Pfeiffer and her staff were awesome and were there to help me every step of the way. They arranged for an ASL sign language interpreter to be a my 341 meeting and were helpful and patient through the whole process. If you are ready for a frest start, call Hampton Roads Legal Services today.D. Scott, Virginia Beach, VA