Here's What Virginia Beach Clients Are Saying About Us

We are proud of the services we provide and our hard work shows in glowing testimonials from our clients!

96% of clients surveyed reported that we met or exceeded their expectations.

What did you like about your experience with our firm?

  • My experience was very professional and handled with great care. - Jessica
  • I appreciate and am very grateful for what you guys have done!  -D.G.
  • Ignoring your problems won't make them go away - HRLS will handle your concerns. - Anonymous 
  • Y'all are great!  I was referred to you from several people, and everyone at HRLS made everything easy to understand and painless.  -D. Lynch
  • The Hampton Roads Legal Services team are wonderful people to work with and very honest.  I am very happy.  I'm starting to get back on my feet again - thank you!! 
  • Every employee I encountered was extremely kind and very knowledgeable.
  • Colleen Consolvo was always available to answer my questions.  I really appreciate your efforts!  -Elizabeth
  • You are the best at what you do!  -Walter
  • The expertise of the firm.  I have experienced the best service.-Carolyn
  • My case went through court the fastest because Ms. Pfeiffer & her team were SPOT ON.  I saw many other cases get rescheduled because other lawyers failed to adequately prepare their clients. - Thomas
  • Knowledgeable, Friendly,& Professional - Clark
  • Everyone in the office was always willing to help every time I was in the office or called.- Camillia
  •  Always answered my questions.
  • You were very professional and greatly helpful. - Joanne
  • Everything the lawyer told me was true and made my case go with ease. -Nadine
  • I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures.  I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
  • Very professional.  Everything was done in a timely manner.  Everything was explained to me step by step and this helped me with the process. -Lee
  • Colleen was wonderful and very helpful during this difficult time. 
  • The entire staff is courteous and respectful to the client.- Craig
  • I was treated with compassion and understanding that it was a very difficult thing to do.
  • As a former client...we knew we could rely on your superior services. 
  • That everyone was kind, courteous, good listeners, very nice on the phone.
  • Staffs are very friendly & very helpful.
  • For the price, very fair especially patience of Edrie. -Kathy

Would you recommend our office to other people?  Why or why not?

  • Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
  • Yes, because we like the service that the office provided. - Gary & Renee
  • Yes, and I have. - Camillia 
  • Yes, because of the efficiency.
  • Yes, You have excellent service.  I brought the lady who lives with us in.- Joanne
  • Yes, Staff treats people with the utmost respect. - Jeffery & Constance
  • Yes, Easy to deal with. - Russell
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  • The whole bankruptcy process was explained to me in detail, which made me feel relaxed and informed!

    Although I had lots of debts, I did not struggle to find a good bankruptcy attorney because I knew immediately that Hampton Roads Legal Services was the right bankruptcy attorney for me to go with. I felt very relaxed and informed about the whole process. I really liked how everything was explained to me in detail. They made me feel a sense of security and that they were on my team. Everything was great, from start to finish! 

    A.S. - Virginia Beach
  • I was concerned about claiming bankruptcy with an attorney who would not successfully file my case. I wanted to make sure I had the best bankruptcy lawyer to handle my debts.

    Before I called a bankruptcy attorney, I was struggling with keeping up on owed debts. However I was very worried about hiring an attorney and still not being able to sufficiently claim bankruptcy. After my first consultation with Attorney Pfeiffer, I felt totally comfortable that I was in good hands. Everyone at the office was friendly and even when I didn't have all my documents together, she graciously allowed me to get a discount. I felt no stress throughout the bankruptcy process, and they really did everything for me! My comfort was a huge benefit of working with them. They got the job done and filed my bankruptcy with ease.

    Joselin G., Newport News VA
  • As long as I have been using Hampton Roads Legal, their bankruptcy services keep improving!

    At the time I decided to call a bankruptcy attorney, I struggling with having more debts than money. I had no concerns about hiring Hampton Roads Legal though because I have dealt with them before and I knew they would take care of my situation. I felt good about sitting down with Attorney Pfeiffer to discuss my bankruptcy options. Everyone at the office was eager to break the material down for me and made the whole process educational! That's one of the top benefits of using this bankruptcy law firm. The other benefits are that they are very professional and customer-service driven. As long as I have been using them, their services keep improving! They are a life saver! I have referred several friends to them and they had the same great experience and were happy with the outcome! 

    M. Hardy, Chesapeake VA
  • Attorney Pfeiffer answered all my questions about filing bankruptcy and how to handle my terrible financial situation. I felt very comfortable talking with her!

    I decided to hire Hampton Roads Legal Services based on their 5-star google reviews! My top concern that pushed me to look into filing bankruptcy was my financial issues, but my comfort level with the attorney was excellent. She answered all my questions and made me feel like she had the expertise and knowledge to handle my case the best way possible. Both my lawyer and paralegal were knowledgable and extremely timely in answering my questions and processing my case! They were accurate, efficient, and friendly! They were able to answer all my questions and offer the best options for my situation.

    R. Forbes-Jackson, Portsmouth VA
  • I don't think any law firm could provide better service than Hampton Roads Legal!

    I decided to hire Hampton Roads Legal Services after reading the amazing reviews online, and doing some extensive internet research. I asked my coworkers too, and they also suggested this law firm. I was not disappointed! Attorney Pfeiffer made me feel very comfortable at my first consultation. She answered every question I had, and never put me off or told me to wait. My biggest concerns were about filing bankruptcy again, since I had previously filed before. Attorney Pfeiffer had no problem with that, and she told me how to file and what would happen after my bankruptcy was completed. She literally addressed all my concerns and answered all my questions so efficiently!  Honestly, I don't know how a law firm could provide better service than this. I had a great experience with Hampton Roads Legal. Please keep doing what you are doing!

    C. Eppler, Virginia Beach
  • Hampton Roads Legal and Attorney Pfeiffer put my fears to rest about the cost to file bankruptcy, by giving me a simple payment plan that I could manage.

    When I began investigating bankruptcy options, a friend referred me to Hampton Roads Legal Services. She said they were very friendly and professional. My biggest concern was about the cost to file bankruptcy, and if the attorney would give me a payment plan. I was also concerned about how long it would take to file the bankruptcy. All my fears were addressed kindly, and I was very comfortable after my first meeting! Mrs. Pfeiffer explained everything to me very clearly and gave me a payment plan that was easy for me to manage. The staff at the office had good communication skills, which is one of the things I appretiated most about this firm. I would tell anyone else with financial difficulty to give them a call!

    D.D. Tyus
  • All my concerns were addressed completely by Attorney Pfeiffer

    My family told me that they had worked with Attorney Pfeiffer and she helped them through the bankruptcy process. My top concerns were for my car loan, medical bills, and my student loan debts. I needed to have a fresh start. I was very comfortable in my first meeting with Attorney Pfeiffer! She made me feel very knowledgeable about the bankruptcy process, and understood every part of my case. She explained everything to me in detail! I loved how everyone at Hampton Roads Legal treated me like family. Please don't change anything about your practice! If you have any financial difficulty, please talk to the attorney's at HRLS. They will give you a clean start!

    Marquita G., Chesapeake VA
  • My divorce played a part in my fear about filing for bankruptcy. All my concerns were taken care of at HRLS.

    I was conernced with being married and having to notify my ex for any bankruptcy documents. Since her name was not listed on any of my paperwork, it was fine. The cost was also concerning to me, since I know legal fees are not inexpensive. Attorney Pfeiffer was able to break up my payments and made it very easy for me to handle the bankruptcy fees. My other big concern was about going to court. I was afraid the garnishments I had would take affect before the bankruptcy could be filed. At first, I had a lot of fears because I had never filed bankruptcy before, and I didn't know the process or what would occur in the future. After talking to Attorney Pfeiffer, I felt as though I was taken care of and always had answers the the many questions I had. The process was very smooth and helpful! I have already recommended Hampton Roads Legal to a friend becuase of how helpful everyone was! I will continue to recommend your services to anyone struggling with financial difficulty.

    B. O'Neal, Chesapeake VA
  • The bankruptcy consultation was extremely thorough and informative. I felt empowered and informed about all my options when I left!

    I had many concerns when I went to meet with Mrs. Pfeiffer to talk about bankruptcy. I didn't know if I could reestablish credit after filing, and I was concerned about the stigma of bankruptcy and wondered if it would help my situation with a garnishment. Mrs. Pfeiffer had superb Google reviews, and her consultation was thorough and informative! I left feeling empowered and informed about the process. She was straightforward, honest, and encouraging. My comfort level was a 10 after I left the consultation and finished my case. The process was smooth and I was provided a full understanding of the bankruptcy. What I liked best was the step-by-step assistance for each process, the timely responses for all my questions, and the updates I received after each step was completed.  If you are considering bankruptcy, I would highly suggest that you go to the consultation and see what your options are. You will recieve the best information and your fears will diminish! 

    N. Nichols, Norfolk VA
  • HRLS had excellent reviews on AVVO so I decided to scheduled a consultation for bankruptcy. I felt very comfortable in the meeting with Ms. Fitch!

    My top concerns when I went to meet with Attorney Fitch were about my property. Would it be exempted? I was also worried about the time frame it would take to file bankruptcy, and I was nervous about the court hearing. Attorney Fitch was very professional and on time for every meeting. She moved as quickly as we needed her to in our case! She had a deep knowledge of the process and the paperwork that was necessary. The packets were well laid out and easy to follow. I loved the personal touch and responsiveness to all my questions. 

    W.D.; Virginia Beach, VA
  • What I liked best about Hampton Roads Legal is that is was so easy to file, despite all the paperwork.

    My boyfriend referred me to Mrs. Pfeiffer's office, and I was suprised by how easy the whole process was. My first appointment felt relaxed and comfortable. Mrs. Pfeiffer made me feel that she had the knowledge needed for my case. She went over all the paperwork with me and answered all of my questions! My concerns before I met with her included whether or not I could file all my old debts and if I could make the attorney payements. All those questions were answered easily for me. Other law firms could provide better service if they do what Hampton Roads Legal does! The whole process was very easy for me thanks to them!

    S. Lasky, Virginia Beach
  • I was overwhelmed with financial debt and had received a subpoena for one of the debts. I was astonished at the ease in which the bankruptcy process went with Mrs. Pfeiffer!

    I took a leap of faith and called this office for an appointment and help! My concerns were about how I would begin to pay down my debt, especially since I received a subpeona to appear in court for one of the debts. I felt a sense of relief after meeting with Mrs. Pfeiffer who informed me how to proceed with the court case.  I felt equally comfortable with Ms. Fitch and Mrs. McKenna in assisting me after my initial consultation. The service they provided was great, fast, and most of all efficient! I would recommend your office to anyone in financial difficulty and who may need other legal advice. You are "easy like Sunday morning"!! Thank you so much!

    C.A. McConner, Norfolk VA
  • My boyfriend recommended that I talk to Mrs. Pfeiffer about bankruptcy and I am so glad I took his advice.

    My boyfriend filed bankruptcy with Hampton Roads Legal and he suggested that I talk to Mrs. Pfeiffer about my financial problems. I am so glad I took his advice. My top concerns were if I would qualify, if I could even afford to file, and if I would lose my car. I was very nervous at my initial consultation but felt happy when I left. Mrs. Pfeiffer had the expertise for my case and continued to tell me I had a simple case and I shouldn't worry.  I like that I was able to meet with her in the evening when I needed to work. I would tell anyone having financial problems to talk to her!

    Amanda B., Virginia Beach
  • Filing bankruptcy made me very anxious but the attorney at Hampton Roads Legal made me feel very comfortable at the initial consultation and answered all my questions!

    I heard about Hampton Roads Legal from another friend who was please with their service. My top concerns about filing bankruptcy were how I would pay for it and how long it would take to finish the process. Despite my anxiety, my comfort level was a 10+ at the initial consultation with Attorney Fitch! She was very smart and knew the answers to all my questions. Now I know how to move forward and not make the same mistakes again!

    John C., Virginia Beach
  • Attorney Pfeiffer answered all my questions and was very informing

    My mortgage and credit card debt were my biggest concerns before I went to Hampton Roads Legal Services. They took the worry out of my life and I felt at home. I would tell anyone who is considering bankruptcy to get a consultation from them. It can't hurt! 

    T. Richardson, Virginia Beach
  • I would highly recommend HRLS to anyone having financial difficulties!

    I hired Hampton Roads Legal Services after reading about the reputation and great testimonials on the web. My top concerns were whether or not I could manage the bankruptcy payments, if I could collect my records and bills by the deadlines, and provide the attorney with all the additional information they needed. At my initial consultation I felt very relaxed. The staff is very patient and kind! Both Ms. Fitch and Mrs. Pfeiffer are very knowledgable and knew exactly what needed to be done. They directed me to each area that I was unsure of and the payment options were so reasonable.   Hampton Roads Legal Services is a great choice! I will highly recommend them!

    Dennis N., Norfolk VA
  • Hampton Roads Legal Services gave us the best service for our situation and how to resolve the problems.

    Mrs. Pfeiffer gave us a personalized legal plan and discussed what was best for our situation. All of our options were covered and we chose the best plan for our needs. The HRLS team was very genuine and they truly cared about our situation!

    C.S., Chesapeake VA
  • Several things about bankruptcy concerned me before my meeting with Hampton Roads Legal Services, but everything was explained very well.

    I was referred by a friend to HRLS, but I had several concerns before I went to see Attorney Pfeiffer: how does bankruptcy work, how complicated it would be, and how long it would take. Mrs. Pfeiffer made me feel very comfortable and explained everything very well. She helped put my mind at ease and made me feel I was making the best decision for my future.

    N.M., Virginia Beach, VA
  • I was very concerned about the cost to file bankruptcy and if I would lose my home after filing.

    I was referred to Hampton Roads Legal Services by a friend. My biggest concerns were how much it would cost me to file bankruptcy and if I would lose my home after I filed. At my initial consultation I was completely comfortable. Mrs. Pfeiffer was able to answer all my questions without hesitation and explained the whole process clearly. Everyone at the firm is really nice and helpful, which is what I liked best! I couldn't have asked for better service. They are awesome and so easy to work with!

    K. Frazier, Virginia Beach
  • I was nervous about filing bankruptcy, but Mrs. Pfeiffer and her staff made me feel comfortable.

    My biggest concern about filing bankruptcy was just being nervous and having someone be friendly and welcoming. Hampton Roads Legal Services had great reviews online and talked to me in a very friendly mannor. Mrs. Pfeiffer made me feel like she had the knowledge to handle my case. If you are having financial difficulties, you should call her office!

    G. Anderson, Norfolk VA