Here's What Virginia Beach Clients Are Saying About Us

We are proud of the services we provide and our hard work shows in glowing testimonials from our clients.

96% of clients surveyed reported that we met or exceeded their expectations.

What did you like about your experience with our firm?

  • The expertise of the firm.  I have experienced the best service.-Carolyn
  • Knowledgeable, Friendly,& Professional - Clark
  • Everyone in the office was always willing to help every time I was in the office or called.- Camillia
  •  Always answered my questions.
  • You were very professional and greatly helpful. - Joanne
  • Everything the lawyer told me was true and made my case go with ease. -Nadine
  • I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures.  I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
  • Very professional.  Everything was done in a timely manner.  Everything was explained to me step by step and this helped me with the process. -Lee
  • Colleen was wonderful and very helpful during this difficult time. 
  • The entire staff is courteous and respectful to the client.- Craig
  • I was treated with compassion and understanding that it was a very difficult thing to do.
  • As a former client...we knew we could rely on your superior services. 
  • That everyone was kind, courteous, good listeners, very nice on the phone.
  • Staffs are very friendly & very helpful.
  • For the price, very fair especially patience of Edrie. -Kathy

Would you recommend our office to other people?  Why or why not?

  • Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
  • Yes, because we like the service that the office provided. - Gary & Renee
  • Yes, and I have. - Camillia 
  • Yes, because of the efficiency.
  • Yes, You have excellent service.  I brought the lady who lives with us in.- Joanne
  • Yes, Staff treats people with the utmost respect. - Jeffery & Constance
  • Yes, Easy to deal with. - Russell
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  • I was concerned about eviction, car repossession and garnishments and Attorney Edrie Pfeiffer explained how a Chapter 13 Bankruptcy can stop all of those

    We were about to lose everything that I had worked hard for, and we decided to call Hampton Roads Legal Services for help.  I was concerned about eviction, car repossession and garnishments and Attorney Edrie Pfeiffer explained how a Chapter 13 Bankruptcy can stop all of those.  We filed a Chapter 13 bankruptcy, and everyone was friendly and answered all of my questions.  You saved me from a repossession and from being evicted!   

    L. & K. Parker, Virginia Beach, VA
  • Ratings were great so we decided to move forward with Hampton Roads Legal Services.

    We looked at the ratings on this office online.  Ratings were great so we decided to move forward with Hampton Roads Legal Services. Our top 3 concerns before our initial cosultation were: Should a bankruptcy even be filed, What was the procedure, What company would make us feel comfortable. You did very well in addressing those concerns.  My questions were answered and I enjoyed the comfortable feel of your office.  Thank you! 

    A. Eason, Chesapeake, VA
  • I converted my Chapter 7 bankruptcy into a Chapter 13 bankruptcy.

    I originally filed a Chapter 7 bankruptcy, but needed to save my assets.  I wanted to start fresh with paying my debtors back and become more responsible so I converted my bankruptcy into a Chapter 13.  I didn't feel comfortable with my last law firm so I called Hampton Roads Legal Services.  I appreciated your open door policy, plus you were very helpful, courteous and easy to talk to.  You were very thorough, consistent and respectful in addressing my concerns.  I would definitely recommend you!  

    Camesha B., Chesapeake, VA
  • We were not satisfied with the first law firm we saw, so we turned to Hampton Roads Legal Services.

    We had financial concerns about day to day living and were unsure of the bankruptcy process & affordability.  We were not satisfied with the first law firm we saw, so we turned to Hampton Roads Legal Services.  We had a very informative first meeting and felt very confident after leaving Hampton Roads Legal Services that filing a Chapter 13 Bankruptcy was the way to go.  We felt empowered to know there were alternatives to our financial situation. We liked how the staff (especially Ms. Pfeiffer) treated us with respect from our initial phone call and through all of our subsequent meetings.  The Hampton Roads Legal Services team is very accomodating.  They worked with our schedules since I recently started a new job, minimizing the amount of work I would need to miss.  They are amazing!

    Steve C., Virginia Beach, VA
  • Hampton Roads Legal Services are well credited and came with amazing referrals and references so I decided to give them a call.

    After the death of my daughter it was difficult to keep our finances in order and losing our home became a reality.  Hampton Roads Legal Services are well credited and came with amazing referrals and references so I decided to give them a call.  Mrs. Pfeiffer reassured me I was doing the right thing in filing a Chapter 13 Bankruptcy, and that I was taking a positive step for the future.  The whole staff went above and beyond to make things as easy as possible for me.  They were attentive, very easy to contact and quick in answering any and all questions. I felt Hampton Roads Legal Services always had what was best for me in mind. 

    Yesenia J., Virginia Beach, VA
  • I wasn't sure of my bankruptcy options or how I was going to get out of debt. I needed to save my home from foreclosure so I was referred to Hampton Roads Legal Services.

    I wasn't sure of my bankruptcy options or how I was going to get out of debt.  I needed to save my home from foreclosure so I was referred to Hampton Roads Legal Services.  Hampton Roads Legal Services handled my Chapter 13 bankruptcy to the fullest.  The process was hastle-free, and the staff was up front and personal. Thank you for all of your help.  

    George M., Jr., Chesapeake. VA
  • My expectations are high, and Hampton Roads Legal Services exceeded them!

    Someone is pretty stupid to get themselves into a position to file bankruptcy without a job loss or major medical expenses, yet I was never treated like an idiot for filing my Chapter 13 Bankruptcy.  The help provided by Colleen Consolvo was wonderful.  Every question I had (and there were many) was answered quickly and thoroughly. I have high expectations and Hampton Roads Legal Services far exceeded them.  The services provided were outstanding. 

    Elizabeth L., Norfolk
  • I hadn't slept good for weeks because of my financial situation. I felt my creditors trusted me and I would be betraying them if I filed Chapter 13 Bankruptcy.

    I was experiencing anxiety on whether I was making the right decision to file a Chapter 13 Bankruptcy.  I felt that my creditors trusted me and now I'm betraying them.  I made so many stupid, irresponsible financial choices when I was younger and previously filed a Chapter 7 Bankruptcy, so I made a mission of paying every bill on time.  I still was, but I wouldn't even have enough money for groceries so I knew something had to give, but the guilt of not paying my bills stopped me from filing. I felt no one could help me.  In June of 2013, I started reaching out to my creditors and banks for help to see if my debts could be consolidated but my FICA score was too low.  Between June 2013 and January 2014 I canceled 95% of all credit cards to demonstrate how serious I was and to stop the debts from increasing because I was actually using the cards to cover normal living expenses.  But unfortunately the creditors were still unable to help because my debt to income ratio was too high.  At my consultation, Mrs. Edrie Pfeiffer was clear. precise, honest and no-nonsense!  She impressed me and she was so down to earth that I knew I wanted HRLS to represent me.  Also, I'm a Christian and I absolutely love Mrs. Pfeiffer's openness about her faith in the monthly newsletters. Hampton Roads Legal Services did an excellent job in addressing my concerns.  After my consultation, I stayed up all night praying about what I should do.  I replayed Mrs. Pfeiffer's words in my head over and over again.  I hadn't slept good for weeks because of my financial situation.  That night at 3:00 am I decided I was going to file a Chapter 13 Bankruptcy and have Mrs. Pfeiffer represent me and an amazing peace came over me!  The HRLS team has answered every question, concern and inquiry with urgency and professionalism.  I'm extremely happy with their services!  They are fabulous and I'm thankful they are on my side.  I referred my mother to Hampton Roads Legal Services as well and they helped my mom so much!  The advice Mrs. Pfeiffer gave my mom changed her life and it cost my mom nothing! 

    R. Winfield, Virginia Beach, VA
  • Mrs. Pfeiffer was the only attorney that understood my unique financial situation because my debt derived from student loans.

    I consulted with two other attorneys and Mrs. Pfeiffer was the only one who understood that the root of my debt derived from student loans and should not be handled as a typical bankruptcy.  What I needed most was information on the best course of action to solve my crisis.  I liked the books that were offered to me as well as the information on the website.  My mother was a co-debter on my student loans and I was most concerned about protecting her assets during the bankruptcy process.  I needed to regain control of my finances by making them manageable and stopping collection actions from creditors.  I was concerned about rebuilding my credit because I am hoping to purchase a loft in NYC.  Ms. Pfeiffer explained to me that a Chapter 13 Bankruptcy would protect my mother as a co-debter and would allow me a certain amount of years to work on my finances before resuming regular payments of my student loans.  I appreciated Patty's friendly customer service and prompt replies to emails, as well as responses from Annette and Colleen.  As a result of filing, the calls and threats have stopped and I can calmly and peacefully restore my finances.         

    S.J., Virginia Beach
  • Hampton Roads Legal Services provided an avenue for me to pay my monthly expenses in addition to paying off my debt. I am relieved I can pay my debt and have the opportunity to change my bad habits.

    My monthly expenses were becoming overwhelming and I couldn't stay afloat.  I was falling behind on my mortgage, and my expenses were growing larger than my income.  I felt guilty, I was stressed and I could not see a light at the end of the tunnel. Hampton Roads Legal Services provided an avenue for me to pay my monthly house expenses in addition to paying off my debt.  I am relieved I can pay my debt and have the opportunity to change my bad habits.  HRLS provided me with tips on how to improve credit and change spending habits.  I now have a chance to start over with a clear mind and better knowledge on how to manage my expenses. 

    A.J., Virginia Beach
  • I wasn't sure if I needed to file a Chapter 7 or Chapter 13 Bankruptcy. I was unsure how long the process would take or how much it would cost, and I was concerned I wouldn't be able to keep my furniture, car, etc.

    I hired Hampton Roads Legal Services to represent me again because they helped me file my Chapter 7 nine years ago and did an outstanding job.  I wasn't sure if I needed to file a Chapter 7 or Chapter 13 Bankruptcy.  I was unsure how long the process would take or how much it would cost, and I was concerned I wouldn't be able to keep my furniture, car, etc.  Hampton Roads Legal Services addressed all of my concerns and I felt comfortable filing my Chapter 13 Bankruptcy.  Hampton Roads Legal Services is the best place to go.  They are courteous, knowledgeable and the price is right.

    Penny K., Norfolk, VA
  • We had only a small window of time before our home was set to foreclose and Hampton Roads Legal Services was able stop the process!

    I was worried I would become homeless.  Both my daughter and grandson reside with me, so I was concerned my daughter would lose custody of her son should we lose our home.  I am so grateful that Hampton Roads Legal Services stepped in and saved our home before it was too late.  We had only a small window of time before our home was set to foreclose and Hampton Roads Legal Services was able stop the process!  My daughter and I couldn't ask for anything more.  Thank you to Ms. Pfeiffer and her team who made this a success!  

    Joean B., Norfolk
  • Hampton Roads Legal Services in Virginia Beach answered all of my questions and concerns and they were answered in a professional manner.

    My next door neighbor referred me to Hampon Roads Legal Services.  I was concerned that I would be overwhelmed with paperwork but all my questions and concerns were answered in a professional manner and my mind was put at ease.  The process was great and the services was done in a professional manner.  The best part about the service was the communication with me, the explanation of the process and the professionalism.  If you are having financial difficulties, schedule your free consultation with Edrie A. Pfeiffer at Hampton Roads Legal Services today.

    P.W., Chesapeake, VA
  • Our garnishments and liens have stopped and we are well on our way to achieving our debt free life.

    My co-worker filed bankruptcy, so I asked him who his attorney was and he referred me to Edrie Pfeiffer.  Garnishments and liens were a major concern but after filing bankruptcy through Hampton Roads Legal Services, the garnishments have stopped and we are well on our way to being debt free.  The staff at Hampton Roads Legal Services did a great job of getting the garnishments stopped and the service has been great.  If you want peace of mind, call Hampton Roads Legal Services today.

    A L E, Chesapeake, VA
  • I liked the knowledge and the warm attitude that the whole team at Hampton Roads Legal Services had.

    After the consultation and because of Mrs. Pfeiffer's knowledge and understanding of Bankruptcy, I decided to choose Hampton Roads Legal Services to represent me in Bankruptcy.  I was concerned I would lose my house and didn't know if anyone could help me but Hampton Roads Legal Services addressed all my concerns.  They gave me a positive look on my situation and broke everything down in a very detailed and comprehensive manner.  I liked the knowlege and the warm attitude that the whole team had.  If you need to file Bankruptcy, call Hampton Roads Legal Services today, they know what they are doing and are straight forward.

    Ronald B.
  • If you need an a payment plan that you can afford, call Hampton Roads Legal Services today.

    My sister-in-law reffered us to Hampton Roads Legals Services.  We didn't know if we really wanted to go through with filing a Chapter 13 bankruptcy or if we could even afford it but Hampton Roads Legal Services had a payment plan that we could afford.  We talked through our financial issues with them and are now on our way to a fresh start.  If you are looking for a fresh start, call Hampton Roads Legal Services today.

    P & S Watson, Chesapeake, VA
  • Hampton Roads Legal Services made it possible to consolidate all my debt and keep my car.

    After speaking with my parents about my financial problems, they referred me to Hampton Roads Legal Services.  They used their services in the past and were highly satisfied.  I wanted to consolidate my debt and keep my car but I was concerned about the bankruptcy process.  Hampton Roads Legal Services eased my concern and took care of all of my needs through a Chapter 13 bankruptcy.  The process was quick and easy and they contacted me promptly.  If you are having financial difficulty, call Hampton Roads Legal Services today.

    J.C. of Virginia Beach
  • We needed financial help and Hampton Roads Legal Services helped us and gave us peace of mind.

    We were having serious financial problems.  We were prior clients of Hampton Roads Legal Services, so we knew we could count of them to help us.  We knew that Edrie Pfeiffer would give us the best advice on what we should do to get out of debt.  Hampton Roads Legal Services was excellent in addressing all of our concerns.  The staff is always there when we need something.  If you need help with your finances, call Hampton Roads Legal Services today, they can get you the help you need.

    R and F Olazo, VA Beach
  • Hampton Roads Legal Services has made it possible for me to save money, go on vacation and rest at night.

    I was falling so far behind that I thought I would never catch up.  A relative reffered me to Hampton Roads Legal Services and after meeting with Edrie Pfeiffer, I began the process.  What I liked best was that the process was very quick.  I am now able to save money, go on vacation and rest at night.  The payments are affordable and best of all the creditors have stopped calling me.  If the creditors are calling and you are drowning in debt, call Hampton Roads Legal Services and get a fresh start.

    S.S. of Virginia Beach
  • I didn't know if I would be able to keep my home but Hampton Roads Legal Services explained the process clearly and I was able to keep my home.

    I came to Hampton Roads Legal Services with several concerns.  Would I be able to keep my home and could I afford to pay for the bankruptcy process.  Mrs. Pfeiffer addressed all of my concerns and explained the each step clearly.  The staff was very friendly and quick with the paperwork.  If you are having financial difficulty, call Hampton Roads Legal Services today.  They will explain the process step by step and clearly. 

    A.W. of Hampton, Virginia