Here's What Virginia Beach Clients Are Saying About Us

We are proud of the services we provide and our hard work shows in glowing testimonials from our clients.

96% of clients surveyed reported that we met or exceeded their expectations.

What did you like about your experience with our firm?

  • The expertise of the firm.  I have experienced the best service.-Carolyn
  • Knowledgeable, Friendly,& Professional - Clark
  • Everyone in the office was always willing to help every time I was in the office or called.- Camillia
  •  Always answered my questions.
  • You were very professional and greatly helpful. - Joanne
  • Everything the lawyer told me was true and made my case go with ease. -Nadine
  • I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures.  I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
  • Very professional.  Everything was done in a timely manner.  Everything was explained to me step by step and this helped me with the process. -Lee
  • Colleen was wonderful and very helpful during this difficult time. 
  • The entire staff is courteous and respectful to the client.- Craig
  • I was treated with compassion and understanding that it was a very difficult thing to do.
  • As a former client...we knew we could rely on your superior services. 
  • That everyone was kind, courteous, good listeners, very nice on the phone.
  • Staffs are very friendly & very helpful.
  • For the price, very fair especially patience of Edrie. -Kathy

Would you recommend our office to other people?  Why or why not?

  • Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
  • Yes, because we like the service that the office provided. - Gary & Renee
  • Yes, and I have. - Camillia 
  • Yes, because of the efficiency.
  • Yes, You have excellent service.  I brought the lady who lives with us in.- Joanne
  • Yes, Staff treats people with the utmost respect. - Jeffery & Constance
  • Yes, Easy to deal with. - Russell
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  • I didn't have to repeat my story every time I called/emailed with questions. It also felt very comforting to have an attorney with me at my 341 hearing!

    I felt hopeless before I reached out to Hampton Roads Legal Services. I was concerned about finding a reputable and caring attorney who was knowledgeable about all aspects of Chapter 7 bankruptcy, as well as the expense. After my first consultation, I felt like I had gotten some clarity in how the process works in the legal system, as well as how my personal situation fit into the process. What I liked most about this firm was the professional, knowledgeable and caring employees - from the receptionist to the paralegals & lawyers. I also enjoyed the timely delivery of services, from email responses to court filings. Some of the top benefits of hiring this firm was having a professional, knowledgeable paralegal assigned to my case. I always knew that someone was on top of my case, and I didn't have to repeat my story every time I called/emailed with questions. It also felt very comforting to have an attorney with me at my 341 hearing! 

  • When deciding to file bankruptcy, I researched bankruptcy lawyers and felt that this firm along with the reviews, helped me make my decision.

    When deciding to file bankruptcy, I researched bankruptcy lawyers and felt that this firm along with the reviews, helped me make my decision. The costs were reasonable, the amount of time it took to complete the bankruptcy was perfect and their appointment ability was perfect! I was initially really stressed out, but felt much better after meeting with Ms Pfeiffer. I definitely felt like she had the necessary expertise and knowledge needed for my case, and my paralegal Alexandria was AWESOME! What I liked best about the services was the knowledge and understanding that I'm not a person who doesn't pay their bills... sometimes people fall on financial hardships due to medical bills and not being able to catch up. The firm was also very responsive to emails and when there was something I didn't understand, it was explained thoroughly.  I've already referred a friend here. I told her that the employees were friendly and that I felt very comfortable with the process!   

    C. Sanders - VA Beach
  • I choose HRLS because of the great online reviews! I was concerned and really needed my judgment to go away.

    I choose HRLS because of the great online reviews! I was concerned and really needed my judgment to go away. I was amazed by how quickly all this could be done. All my needs were met perfectly and the attorney was very comforting and informing.   

    R. Stagg - Norfolk
  • I didn't really struggle while choosing a bankruptcy attorney, but the choice was easy for me.

    I didn't really struggle while choosing a bankruptcy attorney, but the choice was easy for me. The staff was excellent, the attorney encouraged me to go along with the process and it felt good!   

    S. Jordan - Chesapeake
  • I can finally work on increasing my credit score

    I was at the point where I was trying to have enough money to pay for basic living expenses, but the bills were piling up and making my credit score drop. I was worried when I came into Hampton Roads Legal Services about what would happen to all of my belongings including my car. But the attorney made me feel better and assured me that she could save it. I loved that the firm was very knowledgeable about the bankruptcy procedure and that I didn't have to do any of it alone. I also liked that there would be someone at all my court dates with me to help guide me so I wouldn't feel like I was alone in this. It was nice being able to remove all my debt and start fresh in order to start rebuilding my credit score and thankfully, because of Hampton Roads Legal Services, I didn't have to figure out the procedures and I was confident they could do it. I would definitely recommend Hampton Roads Legal Services because they were not only very knowledgeable, but extremely helpful too!

    C. Swindell - Chesapeake, VA
  • My bankruptcy lawyer helped take away all my debt problems!

    I was struggling with a lot of debts when I decided to search for a bankruptcy attorney in Virginia Beach. I wanted to make sure I found the best lawyer for my credit problems, and I was concerned because I do not speak perfect English. After meeting with Attorney Pfeiffer, I felt sure that I picked the right bankruptcy attorney. Everybody in the office explained the whole process to me, and I felt comfortable with filing the bankruptcy even though it can be confusing. The flexible office hours were a huge benefit. The attorney and paralegals were very up front with me and answered all my questions! I feel like the law firm did the best of their ability to help me get out of my debt situation. I am so happy with my bankruptcy outcome from choosing you guys!

    P. Suarez, Virginia Beach
  • Meeting with my bankruptcy attorney resolved all my confusion and gave me peace of mind!

    I was really struggling with my mortgage payment when I began looking for a bankruptcy attorney in Virginia Beach, although I live in Portsmouth. I also could not pay my credit card debts, motorcycle payments, and some personal loans. Bankruptcy confused me and my biggest question was "what IS bankruptcy?" and "what are the differences between Chapter 7 and Chapter 13?". I felt confused by the bankruptcy terms, and needed more clarity. I was also worried about how much it would cost to file bankruptcy, and what it would be like going through bankruptcy court. Hampton Roads Legal Services bankruptcy law firm was very understanding about my fears. The resolved all my concerns about filing my case, and helped me understand all the procedures. Attorney Pfeiffer explained what is bankruptcy, and how it could help me. She completely explained the differences between Chapter 7 and Chapter 13 and helped me make an informed choice! Her guidance helped me learn from my mistakes. Her staff was very informative and gave me great customer service! Thank you all!

    Arnold S., Portsmouth VA
  • Finding a GOOD bankruptcy attorney for a fair price was very important to me, and I found that with Hampton Roads Legal Services.

    One of my top concerns about hiring a bankruptcy attorney was about the fees and the lawyer's knowledge. I did not want a bad attorney to take advantage of my financial situation, and give me bad advice for a lot of money. Attorney Pfeiffer guided me in the right direction and I knew she had extensive knowledge of the bankruptcy area. Her price was very fair, and her services were fast and easy! She taught me about my rights during the bankruptcy process and answered all my questions. I would absolutely tell anyone about Hampton Roads Legal and Attorney Pfeiffer! Her services were great!

    Latrice, Chesapeake, VA
  • I didn't know if bankruptcy was the way to go for debt relief, but Mrs. Pfeiffer put my mind at ease.

    I was wondering if bankruptcy was the way to go, if I would even qualify, and if I could afford to pay the cost. Mrs. Pfeiffer addressed all these questions to my satisfaction! She told me how the whole process would work and I felt she had the knowledge to handle my case well. She did what she said she would do and took care of me, putting my mind at ease about my situation. I would tell anyone who has financial problems to get a consultation with this office so they can weigh their options! 

    M.P., Chesapeake VA
  • Attorney Pfeiffer's honesty won me over!

    I was considering bankruptcy and went to two other place, and they both told me to file a Chapter 13. I did not think that was a good idea and I did not trust their opinion. My initial consultation with Attorney Pfeiffer was great and made me feel glad that I came! She explained to me the difference in all bankruptcies and helped me pick the best one for MY situation. Everytime I had a question it was answered and the staff called back in a timely fashion. I had a great experience with Hampton Roads Legal and there is nothing I can think of to make it better! Someone referred me to this law firm and I will do the same. Thank you!

    Michael T., Virginia Beach
  • The attorney made us feel very comfortable despite how nervous we were.

    We were referred to Hampton Roads Legal Services but we were very nervous and eager to put this behind us. We were concerned that it would be a long process. Attorney Pfeiffer made us very comfortable. She is well educated and could answer all of our questions! Hampton Roads Legal Services made the process very pleasant. 

    Mr. & Mrs. Perry, Virginia Beach
  • My mortgage and credit card debts concerned me a lot before I went to Hampton Roads Legal Services.

    I chose Hampton Roads Legal Services because they were close to my job and were very reputable. My biggest concerns were for my mortgage and credit card debts, but Mrs. Pfeiffer made me feel that she had the necessary expertise for my case.  Filing bankruptcy took the worry out of my life and I don't think Hampton Roads Legal Services could provide any better service than they did! I would tell anyone to get a consultation from them.

    Todd R., Virginia Beach
  • Mrs. Pfeiffer made me feel very comfortable by giving me her background information and then giving me the best advice for my court summons.

    I decided to hire Hampton Roads Legal Services when my friend reffered me to this office. I knew I needed change because my credit score was so low... creditors were constantly calling me phone and I was being summoned to court for judgements! My initial consultation made me feel very comfortable. Mrs. Pfeiffer started off by giving me a background of herself. She then gave me good advice for handling my problems. Any time I had a concern, I was able to call. The staff answered all my questions and handled any problem fast. I would recommend them to anyone becuase I had such a great experience. At least call and have a consultation!

    L. Wright, Portsmouth VA
  • Mrs. Pfeiffer was always available to answer my questions and made me feel at ease immediately!

    I decided to use Hampton Roads Legal Services based on their reputation in the community. I was very concerned about my eligibility to file bankruptcy, and whether I could even afford the fees to file. All of my concerns were addressed to my satisifaction, and the level of comfort I felt was fabulous! I loved the responsiveness of the staff and they were always available to answer my questions. I have already recommended HRLS to friends!

    V.W., Virginia Beach
  • I was concerned that I would lose my car and not be able to get anything if I filed a bankruptcy. Edrie Pfeiffer at Hampton Roads Legal Services reassured me that I could keep my car and get a fresh start.

    When I was facing financial difficulties and could no longer afford to pay my bills, a family member told me to call Edrie Pfeiffer at Hampton Roads Legal Services. At our first meeting, she made sure that I understood everything and explained how I could keep my car while getting a fresh start. Mrs. Pfeiffer could tell I was stressed out and she reassured me that I was doing the right thing. Everyone at Hampton Roads Legal Services made me feel comfortable and assured me that I was making the right choice. If you are facing financial difficulties, you need to call Hampton Roads Legal Services, they will help you out.

    N. Joyner of Virginia Beach, VA
  • Hampton Roads Legal Services is very professional. They handle your case as very important. They are dedicated to assisting you with your debt problems.

    I knew I could no longer pay all my loans but was concerned about filing a bankruptcy. Mrs. Pfeiffer at Hampton Roads Legal Services explained everything to me and made me feel that my case was important to her. From my first meeting with her, everything was explained. I knew that my case would be handled quickly and completely. They have made the process very easy. Everyone that I met or talked to at the firm was very professional and caring and most of all helpful. If I had questions, they were answered quickly and thoroughly. If you are facing difficult financial circumstances, you need to call Hampton Roads Legal Services. They will provide you with professional services and you will know that your case is important to them. They are dedicated to helping you.

    A. Vellman of Virginia Beach
  • Mrs. Pfeiffer made me feel comfortable from my initial consultation. She was knowledgeable and professional through out the process. I was kept up to date on the status of my case.

    From my first meeting with Mrs. Pfeiffer at Hampton Roads Legal Services, I felt very comfortable about the process of filing a Chapter 7 bankruptcy. Mrs. Pfeiffer was professional and very knowledgeable about the process. Throughout my case, I received constant updates on the status and lots of information. If you are looking for fast and informative service for a Chapter 7 bankruptcy, call Hampton Roads Legal Services.

    K. Hillard of Chesapeake, VA
  • I was nervous and anxious about filing a Chapter 7 Bankruptcy. Edrie Pfeiffer at Hampton Roads Legal Services put me at ease with her kindness and consideration.

    I was concerned about the time necessary to file a Chapter 7 bankruptcy as I needed it done quickly. Hampton Roads Legal Services were terrific. I was nervous and anxious about filing a Chapter 7 Bankruptcy. Edrie Pfeiffer at Hampton Roads Legal Services put me at ease with her kindness and consideration. She listened to my concerns about how the bankruptcy might effect the co-signor on a lease and Mrs. Pfeiffer explained how to protect him. Hampton Roads Legal Services walked me through the process to make filing as easy as possible. I really appreciated the welath of information provided to me. If someone is facing finacial problems, they need to contact Mrs. Pfeiffer at Hampton Roads Legal Services right away.

    L. Austin of Chesapeake, Virginia
  • Hampton Roads Legal Services made me feel like a person. They made sure that I never felt like a was doing something wrong by filing bankruptcy. Every step of the way, the staff at Hampton Roads Legal Services explained exactly what was needed for my Chapter 7 case.

    I was concerned about keeping my home and starting fresh when I contacted Hampton Roads Legal Services. Mrs. Pfeiffer explained everything to me and really made me feel comfortable about filing a bankruptcy. She treated me with consideration and I never felt like I was doing something wrong by filing a Chapter 7 bankruptcy. At my first meeting with her, Mrs. Pfeiffer explained the process to me and what would be best for me. Every step of the way, the staff at Hampton Roads Legal Services explained exactly what I needed to do and provide. They made sure that I understood what was going on. I highly recommend Hampton Roads Legal Services and Mrs. Pfeiffer to anyone who is facing difficult financial situations. I have already referred several of my friends to her.

    R. Buey of Virginia Beach
  • I was concerned about how filing bankruptcy would affect my life and my credit and if I would be able to restore my credit. Mrs. Pfeiffer calmed my fears. She assured me that I was not alone, that bankruptcy happens to the best of us. Mrs. Pfeiffer was very knowledgeable about the procedures pertaining to my case. She explained what was going to happen step by step.

    I was concerned about how filing bankruptcy would affect my life and my credit and if I would be able to restore my credit. Mrs. Pfeiffer calmed my fears. She assured me that I was not alone, that bankruptcy happens to the best of us.  After meeting with her, I was confident that Hampton Roads Legal Services was the right firm to handle my Chapter 7 bankruptcy case.  Mrs. Pfeiffer was very knowledgeable about the procedures pertaining to my case. She explained what was going to happen step by step.All of the staff members were courteous and prompt in answering questions. I would highly recommend Hampton Roads Legal Services to anyone who is facing financial difficulty. They were highly recommended to me and I will pass that recommendation on to others.

    J. & M. McGrath of Virginia Beach