Here's What Virginia Beach Clients Are Saying About Us
We are proud of the services we provide and our hard work shows in glowing testimonials from our clients.
96% of clients surveyed reported that we met or exceeded their expectations.
What did you like about your experience with our firm?
- The expertise of the firm. I have experienced the best service.-Carolyn
- Knowledgeable, Friendly,& Professional - Clark
- Everyone in the office was always willing to help every time I was in the office or called.- Camillia
- Always answered my questions.
- You were very professional and greatly helpful. - Joanne
- Everything the lawyer told me was true and made my case go with ease. -Nadine
- I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures. I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
- Very professional. Everything was done in a timely manner. Everything was explained to me step by step and this helped me with the process. -Lee
- Colleen was wonderful and very helpful during this difficult time.
- The entire staff is courteous and respectful to the client.- Craig
- I was treated with compassion and understanding that it was a very difficult thing to do.
- As a former client...we knew we could rely on your superior services.
- That everyone was kind, courteous, good listeners, very nice on the phone.
- Staffs are very friendly & very helpful.
- For the price, very fair especially patience of Edrie. -Kathy
Would you recommend our office to other people? Why or why not?
- Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
- Yes, because we like the service that the office provided. - Gary & Renee
- Yes, and I have. - Camillia
- Yes, because of the efficiency.
- Yes, You have excellent service. I brought the lady who lives with us in.- Joanne
- Yes, Staff treats people with the utmost respect. - Jeffery & Constance
- Yes, Easy to deal with. - Russell
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I reached out to HRLS because I needed to stop the foreclosure on my home. At the time, the public sale was less than 2 weeks away and I was nervous meeting with the attorney and worried about the outcome.
I reached out to HRLS because I needed to stop the foreclosure on my home. At the time, the public sale was less than 2 weeks away and I was nervous meeting with the attorney and worried about the outcome. However, after meeting with Sebastiana I began to relax. She was very knowledgeable and optimistic which made me feel a lot better about the situation. I liked the way this whole process was explained to me and I had great communication with my paralegal Desirae. I'm very happy with how my bankruptcy turned out!J. Conklin - Norfolk, VA
I had bill collectors calling me at all times of the day and night!
I was struggling with my monthly bills, trying to at least keep those afloat, but I had bill collectors harassing me all day and night. I was very exhausted for trying to do it all on my own. I have filed Chapter 7 bankruptcy before, so I was familiar with the process. This was my first time filing Chapter 13, so I was a little concerned about the differences in the process. I felt so good after I spoke with Attorney Pfeiffer! She advised me on a lot of important details and outlined a better path for me to go as far as which bankruptcy chapter was best for me. The whole law firm is very detailed and organized, and they have perfect customer service. I was most impressed by their timeliness, organization, and my confidence in their privacy. In my opinion, Hampton Roads Legal Services is exceptional. I would tell anyone who is having financial difficulty to contact them because they are precise, and you will know you are in very good hands, no worries!T.H., Virginia Beach
I was very nervous about filing bankruptcy, but felt more confident after my consultation. I would absolutely recommend HR Legal Services!
Filing bankruptcy made me very nervous for several reasons. Getting approved to file bankruptcy, completing the bankruptcy process successfully, and worrying about surrendering my house were my top concerns. The attorneys and paralegals supported me throughout the process by e-mail and phone calls! Attorney Fitch was knowledgeable and competent during all of our consultations. The e-mail support was impressive as I had many questions throughout the process. I would absolutely recommend Hampton Roads Legal Services!S.B., Virginia Beach, VA
If you don't know where to start, contact Hampton Roads Legal Services
I hired Hampton Roads Legal Services after receiving their information in the mail. My top concerns were my debt of course, how to recover from it, and what to do now? I felt very comfortable at my initial consultation and Attorney Fitch knew the answers to all my questions!Jacob S., Virginia Beach
I was confident that I was in good hands after meeting Attorney Pfeiffer.
After meeting with Edrie Pfeiffer I was confident that I was in good hands. The secretary was also very knowledgeable and sweet! I was concerned about the cost to obtain and attorney, how much it would cost me monthly, and what the process for a Chapter 13 included. The attorney answered each question in great detail and I was very comfortable in our consultation. I would recommend Mrs. Pfeiffer to anyone having financial difficulty!Lisa B., Virginia Beach
I wanted to keep my house and my car but I didn't know what my options were before I met with Ms. Pfeiffer at Hampton Roads Legal Services. I was provided with proper advice on what I needed to do to save my house and my car through a bankruptcy. Ms. Pfeiffer and the staff at Hampton Roads Legal Services answered every question that I had promptly.
I called Hampton Roads Legal Services because I saw the "Best of Hampton Roads" award they received. I wanted to keep my house and my car but I didn't know what my options were before I met with Attorney Pfeiffer at Hampton Roads Legal Services. I was provided with proper advice on what I needed to do to save my house and my car through a bankruptcy. Attorney Pfeiffer and the staff at Hampton Roads Legal Services answered every question that I had promptly. When I met with Ms. Pfeiffer, she assessed my situation and provided me with advice on the best way to handle my problems. I would recommend to anyone facing financial problems that they need to call Hampton Roads Legal Services and see what options they have.J.H. of Portsmouth, VA
I was so comfortable at my first meeting with Attorney. Pfeiffer at Hampton Roads Legal Services that I give them a 10!
When I was concerned about stopping a foreclosure on my house, a friend told me to call Attorney Pfeiffer at Hampton Roads Legal Services. At my first meeting with Attorney Pfeiffer, she explained to me how I could save my house. She outlined the step by step process that I would need to go through to get a Chapter 13 bankruptcy filed. Everything from then on was handled quickly and efficiently. I would encourage anyone facing a foreclosure to contact Hampton Roads Legal Services for help!S. Coles of Chesapeake, VA
I needed to keep my childhood home and save my car from repossession but was having trouble making ends meet. Mrs. Pfeiffer at Hampton Roads Legal Services explained to me how a bankruptcy would be able to help me.
When I was struggling with my bills, a trusted friend told me to call Hampton Roads Legal Services and talk to Attorney Pfeiffer about my situation. She had used them in the past and was very successful after her bankruptcy was completed. I am so glad that I followed her advice. I was concerned that I would not be able to keep my home or my car. I was also struggling to pay my bills. At my first meeting with her, Mrs. Pfeiffer explained everything I needed to know to understand how bankruptcy would help me. Through out the process, Mrs. Pfeiffer and her staff were always willing to answer questions quickly and throughly. I was very satisfied with the services that I received and would tell anyone who is struggling with their finances to go and talk to them. I know they will put you on the right path for you.A. Green of Norfolk, VA
I was in a desperate situation and about to lose my home when I received a letter from Hampton Roads Legal Services. Mrs. Pfeiffer explained how I could keep my house through a Chapter 13 bankruptcy.
I was in a desperate situation and about to lose my home when I received a letter from Hampton Roads Legal Services. Attorney Pfeiffer explained how I could keep my house through a Chapter 13 bankruptcy. She told me the difference between Chapter 7 and Chapter 13 bankruptcy and told me why a Chapter 13 bankruptcy would be best for me. Hampton Roads Legal Services had a payment plan that worked for me where I could make a down payment and then pay the balance. Everyone was great to work with. My questions were answered expeditiously. I was well prepared for my hearing. Anyone who is facing foreclosure should contact Hampton Roads Legal Services immediately. Attorney Pfeiffer will show you how you can keep your home.R.A.C., of Norfolk, Virginia
I met with Attorney Pfeiffer at Hampton Roads Legal Services about doing a Chapter 13 Bankruptcy after being referred by a friend.
I met with Attorney Pfeiffer at Hampton Roads Legal Services about doing a Chapter 13 Bankruptcy after being referred by a friend. She was awesome. Attorney Pfeiffer took the time to explain everything to me so I understood exactly how the bankruptcy would work. The process of preparing my Chapter 13 bankruptcy was well planned and organized. This made the process very smooth. If someone asked me who to contact about filing a Chapter 13 bankruptcy, I would tell them to contact Hampton Roads Legal Services!Annoymous
Prior to my consultation, I didn't know if I could trust Hampton Roads Legal Services to help me make the right decision.
I needed assistance with my bankruptcy and I received a letter in the mail from Hampton Roads Legal Services. Prior to my consultation, I didn't know if I could trust Hampton Roads Legal Services to help me make the right decision. I didn't know how much it would cost me or what the outcome of my bankruptcy would be. Hampton Roads Legal Services was honest, reliable, and consistent. It is the place to go if you're having financial difficulties!L. Cuffee-Ray, Norfolk, VA
Your office made me feel very confidant and good about filing bankruptcy. This firm was very informative and met all of my needs. You guys are all very good and take care of your clients.
My brother-in-law has used this firm before and was very happy. I decided to call HRLS because I was concerned about my credit and losing my assets. Your office made me feel very confident and good about filing for bankruptcy. This firm was very informative and met all of my needs. You guys are all very good and take care of your clients!C.S., Virginia Beach, VA
HRLS was excellent in addressing my concerns, and I really liked the timely appointments. You were reliable and professional.
I was referred to Hampton Roads Legal Services by an attorney in Richmond. I was concerned about getting my finances in order and stopping garnishments from my pay. HRLS was excellent in addressing my concerns, and I really liked the timely appointments. You were reliable and professional! Thank you.Erica H., Hampton, VA
The service at Hampton Roads Legal Services was great, the attorney is knowledgeable and fees were competitive.
I hired Hampton Roads Legal Services because of the attorney's experience. I was concerned about creditors, collection activity and saving my home. You explained my options - Chapter 7 vs. Chapter 13 bankruptcy and assisted with preparing my case. You asked questions to determine my accurate credit situation. I liked how your process was explained, the friendliness of the attorneys and staff and your willingness to assist. The service at Hampton Roads Legal Services was great, the attorney is knowledgeable and fees were competitive.Carol F., Chesapeake, VA
We were concerned about our quality of life and our livelihood. The IRS has garnished our pay and had levied our accounts. When we presented these concerns, HRLS assured us it can be handled
We had a previous case and were quite pleased. The staff was able to answer all of our questions and every paralegal and attorney was sensitive and compassionate, not only to us but to our situation. We were concerned about our quality of life and our livelihood. The IRS has garnished our pay and had levied our accounts. When we presented these concerns, HRLS assured us it can be handled. HRLS advised us on how to move forward without any further actions. We just had to gather all the requested documents and paid our fees. We loved the fact that through the process we were never alone. The staff made phone calls to us to answer any questions. There were also reminder calls about our appointments. My husband and I would advise anyone having financial difficulties of how knowledgeable and friendly the lawyer and staff are at Hampton Roads Legal Services.V. Clarke, Franklin, VA
My ex husband was messing up my credit because he stopped making payments on a house he got in the divorce. He also stopped making payments on another co-loan.
My ex-husband was messing up my credit because he stopped making payments on a house he got in the divorce. He also stopped making payments on another co-loan. After seeing an advertisement and having a consultation with Attorney Pfeiffer, I chose Hampton Roads Legal Services to file my Chapter 13 bankruptcy. After 5 years post-divorce, it was nice to finally end all ties with my ex through my bankruptcy.Yvette M., Chesapeake, VA
The people who work there are the best. The staff was so nice and easy to talk to.
We read about Hampton Roads Legal Services online and decided to hire you for our Chapter 13 bankruptcy. We were concerned about our garnishment, the cost to file and how long the process would take. You were excellent in addressing my concerns. Every time we called, we always got an answer or a phone call promptly. Everything was wonderful. The people who work there are the best. The staff was so nice and easy to talk to. We love everyone there. Keep doing what you are doing. We will definitely recommend you to people.R. Smiley, Norfolk, VA
We appreciate the patience and time each team member took with us one-on-one to help us get prepared for our new life that's waiting for us in the upcoming future.
We hired Hampton Roads Legal Services to save our home and help us with the bankruptcy process. We wanted to keep our home that we have been living in since 2003. We had so much debt to get out of and we needed a new beginning and a chance to live life a little easier. We appreciate the patience and time each team member took with us one-on-one to help us get prepared for our new life that's waiting for us in the upcoming future. Thank you for your help and support to us with our Chapter 13 bankruptcy. We referred my sister-in-law to you and she's become a client as well. Keep up the good work!Brian & Donvolne E., Norfolk, VA
Everything was explained to us, and there was no hidden agenda. All of our concerns were addressed so that we were able to decide together what was the best route for us to take.
We didn't know what the best type of bankruptcy would be for us, how much it would cost or how long before our lives would be back on track, free of debts and worry. We decided to hire Hampton Roads Legal Services because when we first met with Mrs. Pfeiffer, she presented herself along with her staff as a very caring, knowledgeable and professional group of people who will go all the way from the beginning to the end to give their clients the best information and services with their case. Everything was explained to us, and there was no hidden agenda. All of our concerns were addressed so that we were able to decide together what was the best route for us to take. The professionalism shown to us and the way Mrs. Pfeiffer was with us from day 1. She never hid anything from us and she always fought for her clients to the fullest. Just keep on being the way you are Mrs. Pfeiffer! You are a very caring, honest and professional lady. We would recommend your services to anyone who needs a lawyer like you!!! Mrs. Pfeiffer, you will be forever in our hearts and prayers, because you deserve the best life has to offer! God bless you, your family and your staff & their families.Frederick & Gloria E., Virginia Beach, VA
I would highly recommend Hampton Roads Legal Services - all of the staff is knowledgeable and explains everything so you know exactly what is happening with your case. I am totally satisfied in every aspect!
My sister used your services to file Chapter 13 Bankruptcy and was very satisfied. She recommended I reach out to you when the attorney I initially retained wasn't meeting my needs. I wanted to make sure everything ran smoothly, and based on previous experiences with a different firm, I wanted to make sure I would have direct contact with the staff when I needed them. I also wanted to make sure I had access to a Chapter 13 plan that was affordable to me. My previous attorney would take over a week before responding to my questions. Hampton Roads Legal Services answered all of my questions promptly though phone conversations, text and emails so I am very satisfied! I would highly recommend Hampton Roads Legal Services - all of the staff is knowledgeable and explains everything so you know exactly what is happening with your case. I am totally satisfied in every aspect!