Here's What Virginia Beach Clients Are Saying About Us
We are proud of the services we provide and our hard work shows in glowing testimonials from our clients.
96% of clients surveyed reported that we met or exceeded their expectations.
What did you like about your experience with our firm?
- The expertise of the firm. I have experienced the best service.-Carolyn
- Knowledgeable, Friendly,& Professional - Clark
- Everyone in the office was always willing to help every time I was in the office or called.- Camillia
- Always answered my questions.
- You were very professional and greatly helpful. - Joanne
- Everything the lawyer told me was true and made my case go with ease. -Nadine
- I was very impressed with the promptness and attention to detail your firm had displayed when I had questions and didn't quite understand the procedures. I was also impressed with the handling of creditors who continued to send me notices when they shouldn't have.
- Very professional. Everything was done in a timely manner. Everything was explained to me step by step and this helped me with the process. -Lee
- Colleen was wonderful and very helpful during this difficult time.
- The entire staff is courteous and respectful to the client.- Craig
- I was treated with compassion and understanding that it was a very difficult thing to do.
- As a former client...we knew we could rely on your superior services.
- That everyone was kind, courteous, good listeners, very nice on the phone.
- Staffs are very friendly & very helpful.
- For the price, very fair especially patience of Edrie. -Kathy
Would you recommend our office to other people? Why or why not?
- Yes, Anyone I know that has gone thru Bankruptcy said my services & experience was above & beyond what they experienced and paid for. - Clark
- Yes, because we like the service that the office provided. - Gary & Renee
- Yes, and I have. - Camillia
- Yes, because of the efficiency.
- Yes, You have excellent service. I brought the lady who lives with us in.- Joanne
- Yes, Staff treats people with the utmost respect. - Jeffery & Constance
- Yes, Easy to deal with. - Russell
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I was concerned that I wouldn't qualify for bankruptcy, I wouldn't be able to keep my home or live with the results. I was concerned that I wouldn't qualify for bankruptcy, I wouldn't be able to keep my home or live with the results. I picked Mrs. Pfeiffer because she won the Best Of awards. Hampton Roads Legal Services addressed all of my concerns satisfactorily, and you answered all of my questions quickly. I would recommend you to anyone having financial difficulties.
Mike B., Portsmouth, VA -
The process to file a Chapter 7 bankruptcy was very smooth and we never had a moment of nervousness. A family friend recommended I call Hampton Roads Legal Services because I was concerned about getting out of debt and losing a vehicle. The process to file a Chapter 7 bankruptcy was very smooth and we never had a moment of nervousness. You were awesome with everything. You helped us going into a new part of our lives. You helped us keep our cars and keep our sanity. Thank you.
Esteban L., Hampton, VA -
I needed someone who would be very concerned about helping me get my life back together concerning my financial status. I needed someone who would be very concerned about helping me get my life back together concerning my financial status. I was concered about losing my home and my car. My home was the most important item. I was also concerned about repairing my credit and starting over. I needed a break so that I could live. I thought I would have a stroke or heart attack because things were out of order. You addressed all of my concerns and handled all of my issues, and helped me to regain control. Your services were very professional and very caring about the individual. I felt good about being taken by the hand and led step by step. You explained everything so well. I would absolutely refer people going through financial hardships to Hampton Roads Legal Services. They need people like you to break it down and give them hope. You gave me faith to believe that I would be alright again. I praise God for you and your team.
Cynthia B., Norfolk, VA -
[Window Title] Windows Internet Explorer [Main Instruction] Are you sure you want to leave this page? [Content] Message from webpage: You have unsaved changes on this page. I was afraid my garnishments would cause me to be unable to pay for my food and utilities. I was concerned I would never financially recover from my debt, and I was worried about how filing bankruptcy would affect my retirement. After calling other firms, I spoke with Patty Tuazon at Hampton Roads Legal Services. She answered every question I presented and was very pleasant and attentive over the phone. I was afraid my garnishments would cause me to be unable to pay for my food and utilities. I was concerned I would never financially recover from my debt, and I was worried about how filing bankruptcy would affect my retirement. Mrs. Pfeiffer made it plain by saying bankruptcy is not a bad thing, and sometimes a fresh start may be needed in order to move forward. The process was quick and efficient. The staff were very professional and possessed a thorough knowledge of the business in general. Give Patty a major raise. She's a major catalyst for the business. I'm sure my countless phone calls were nerve-wracking but she handled me like a true professional all the while smiling. If you're having financial difficulties, run to Hampton Roads Legal Services and ask for Attorney. Pfeiffer. She's a diamond.
Barnell B., Chesapeake, VA -
If you're having financial difficulties, run to Hampton Roads Legal Services and ask for Mrs. Pfeiffer. She's a diamond. [Main Instruction] Are you sure you want to leave this page? [Content] Message from webpage: You have unsaved changes on this page. I was afraid my garnishments would cause me to be unable to pay for my food and utilities. I was concerned I would never financially recover from my debt, and I was worried about how filing bankruptcy would affect my retirement. After calling other firms, I spoke with Patty Tuazon at Hampton Roads Legal Services. She answered every question I presented and was very pleasant and attentive over the phone. I was afraid my garnishments would cause me to be unable to pay for my food and utilities. I was concerned I would never financially recover from my debt, and I was worried about how filing bankruptcy would affect my retirement. Mrs. Pfeiffer made it plain by saying bankruptcy is not a bad thing, and sometimes a fresh start may be needed in order to move forward. The process was quick and efficient. The staff was very profesisonal and possessed thorough knowledge of the business in general. Give Patty a major raise. She's a major catalyst for the business. I'm sure my countless phone calls were nerve-wracking but she handled me like a true professional all the while smiling. If you're having financial difficulties, run to Hampton Roads Legal Services and ask for Mrs. Pfeiffer. She's a diamond.
Barnell B., Chesapeake, VA -
I had three main concerns: 1. Could I stop the garnishment for an apartment I no longer reside in; 2. Are my student loans eligible for discharge; 3. Would I be able to save my car? I was referred to Hampton Roads Legal Services by Legal Aide of Virginia because I was drowning in debt. I had three main concerns: 1. Could I stop the garnishment for an apartment I no longer reside in; 2. Are my student loans eligible for discharge; 3. Would I be able to save my car? All of my questions were answered and concerns alleviated so I decided to file my Chapter 7 bankruptcy. Hampton Roads Legal Services had great customer service throughout the process and responded to me in a timely manner. I am very satisfied and would definitely recommend them!
Regina O., Norfolk, VA -
I trusted you to file my Chapter 7 bankruptcy and have been completely satisfied with the process I was concerned that I would be unable to find a lawyer who would understand my case, answer all of my questions and ultimately represent me. I was looking online and Hampton Roads Legal Services came up on the top with excellent reviews. I trusted you to file my Chapter 7 bankruptcy and have been completely satisfied with the process. You were very professional and I'm not sure what you could have done better.
M. Zerrod, Virginia Beach, VA -
I had concerns that I would lose my vehicle and wouldn't be able to get another one before I filed my Chapter 7 bankruptcy. I had concerns that I would lose my vehicle and wouldn't be able to get another one before I filed my Chapter 7 bankruptcy. I wondered if I would ever be able to establish credit again. I wanted a fresh start being debt-free. I decided to call Hampton Roads Legal Services for help. Your services were excellent and your fees were very affordable. The office staff was very helpful; anytime I had any questions, they were answered quickly. You made my transition very easy. Keep doing what you're doing!
K. Taylor-Evans, Virginia Beach, VA -
I have issues getting off work, so the availability of online and phone services you offer were helpful. I needed help getting my finances under control. I heard good things about Hampton Roads Legal Services and decided to retain them for my Chapter 7 Bankruptcy. Everything was helpful. I have issues getting off work, so the availability of online and phone services you offer were helpful. I even received help from you with financial counseling and extensive information on bankruptcy.
E. Lucas, Suffolk, VA -
Hampton Roads Legal Services provided a big relief since filing our second Chapter 7 bankruptcy. Now we can afford health insurance for our kids. A friend recommended Hampton Roads Legal Services when we didn't have enough money to pay the bills. We were having a hard time deciding how to stretch our paychecks and we were concerned because we had filed bankruptcy before. Hampton Roads Legal Services provided a big relief since filing our second Chapter 7 bankruptcy. Now we can afford health insurance for our kids. You are in close vicinity to us and everyone was very professional. Anyone struggling with financial difficulties should atleast go for the free consultationand find out what your options are.
Patrick B., Virginia Beach, VA -
God Gave Me a Second Chance Through My Chapter 7 Bankruptcy Everytime I needed help, I got it right away. I am so grateful for you all handling my case. It pays to tell the truth about everything because the trustees will pick your case apart. God gave me a second chance through my Chapter 7 Bankruptcy and now I will stay focused on my credit. I had a friend who used another attorney for her bankruptcy even though I urged her not to. She hated it and had a horrible experience, and said she wished she had listened to me. Keep up the good work Hampton Roads Legal Services.
Shelia B., Virginia Beach, VA -
I thought it was going to be difficult to gather all of the debt information needed to file, and I was worried about what affects the Chapter 7 Bankruptcy would have on me in the long run. A friend referred me to Hampton Roads Legal Services to file my Chapter 7 Bankruptcy. I was concerned it would be difficult to gather information on all of my debts and that I wouldn't be able to keep my business. I had no idea how filing bankruptcy would affect me in the long run. Hampton Roads Legal Services provided very detailed information on what I needed to do, and Annette was very helpful in answering my questions. You were friendly, caring, fast and efficient. I loved everything about your services. If I know of anyone having financial difficulties, I will tell them that Hampton Roads Legal Services cares about filing your bankruptcy properly, quickly and with efficiency.
Melissa A., Virginia Beach, VA -
My family referred me to Hampton Roads Legal Services but I had reservations about them... would they generally care or would I be just another bankruptcy case? I wasn't sure if Chapter 7 Bankruptcy would help or hurt my financial problems. My family referred me to Hampton Roads Legal Services but I had reservations about them... would they generally care or would I be just another bankruptcy case? Hampton Roads Legal Services helped me feel comfortable about filing Chapter 7 Bankruptcy, although I am still upset that I'm in this situation in the first place. I was able to achieve my goals, and Hampton Roads Legal Services showed me that they cared.
M.M., Portsmouth, VA -
I felt most comfortable working with a female attorney. My bank account was blocked by debt collectors. I needed the harressment from creditors to stop and I wanted to keep my vehicle with my Chapter 7 Bankruptcy. My father referred me to Hampton Roads Legal Services, where I felt more comfortable working with a female attorney. Patty, the receptionist, is great - she always made me feel comfortable when I called with questions. Since filing my Chapter 7 Bankruptcy, I have not had any harressing phone calls or letters. I am very satisfied!
B.T., Virginia Beach, VA -
In 2 to 3 years I will have great credit. Thank you so much for all of your help. Because of all your help and hard work, my life is back on a very good track. In 2 to 3 years I will have great credit. I am in a position where I will be able to finish grad school and become a CPA. I am also able to make the transition from enlisted to officer. Thank you so much. I appreciate everyone at Hampton Roads Legal Services!
Carlton D., Norfolk, VA -
I wasn't sure how I was going to be able to pay my bills or if I'd ever be able to get out of debt. I was concerned about what my financial future would hold. I wasn't sure how I was going to be able to pay my bills or if I'd ever be able to get out of debt. I was concerned about what my financial future would hold. I saw your You Tube video on Chapter 7 Bankruptcy, which was clear and easy to understand. It prompted me to call you. Hampton Roads Legal Services addressed all of my concerns in a professional, easy to understand manner. You made the process easy to follow. If I know of anyone struggling financially, I'll tell them "Don't worry, I have a good attorney for you - Attorney Edrie Pfeiffer."
C. Knight, Portsmouth -
We were concerned we would lose our home and vehicles. Once we met with Attorney Pfeiffer, we were reassured. We were concerned we wouldn't be able to keep our home or our vehicles. We found Hampton Roads Legal Services on the Internet and met with Attorney Pfeiffer. We were reassured that we could be able to keep our home and vehicles through a Chapter 7 Bankruptcy. The Dave Ramsey website for Debtor Education was extremely useful and powerful - we are going to follow! We won't be going back into debt again. Your entire staff was helpful. We never felt belittled through this process. If someone is having financial difficulties, they should definitely give Hampton Roads Legal Services a call!
K. & P. Murphy, Virginia Beach -
Our stress was eliminated, our creditors stopped calling and my wife and I filed Chapter 7 Bankruptcy jointly at half the cost of other firms. We needed to reduce stress, stop our creditors from calling and pay our filing fees jointly. We felt that during our initial consultation, the attorney gave us the opportunity to ask questions and we got a detailed explanation of the issues we didn't fully understand. We also trusted her advice. Additionally, the staff was friendly, easily accessible and less rigid than other firms. After we filed a Chapter 7 Bankruptcy, the creditors stopped calling and our stress was eliminated. My wife and I were able to file jointly at half the cost of other firms. I would recommend Hampton Roads Legal Services to anyone having financial difficulties.
Joseph W., Chesapeake, VA -
Mrs. Pfeiffer gave me peace of mind when my husband financially abandoned me. My husband financially abandonded me during our contested divorce. The short sale on our home was denied, and my pay could not support the debt. My coworker referred me to Hampton Roads Legal Services, and after reading the online ratings & reviews, I decided to give them a call. Mrs. Pfeiffer was kind and understanding. She was friendly and worked around my schedule. She helped give me peace of mind through the filing of my Chapter 7 Bankruptcy. I feel like I can breathe & relax now.
Jennifer G., Virginia Beach, VA -
Hampton Roads Legal Services explained why a Chapter 7 Bankruptcy was in my favor and told me the proper steps I needed to take to give me a fresh start. I had no buying power to pay off my debt. I needed to clean up my credit so I could buy a house for me and my children. I was worried I'd lose my job and wouldn't be able to apply for others without credit being an issue. The Hampton Roads Legal Services team was very warm, understanding and devoted to the services they offer. Attorney Pfeiffer fully explained why a Chapter 7 Bankruptcy was in my favor and the steps that I needed to take that would provide me with a fresh start. I would refer anyone going through financial hardships to Hampton Roads Legal Services!
Takeisha G., Norfolk, VA